ATMs in West Sacramento, CA

“When I first opened my account, I went on L Street. The woman who assisted me the time, was a nice person and professional. Their tellers…I would fire every damn one of them. They were rude, ignorant, unprofessional, and lacked social skills. Why are those people employed? Makes zero sense to me! If you cannot be your best self when assisting customers, then resign!
I started going to the Golden 1 on J Street. The bank has very nice employees and is indeed professional.”

“Today I want to give special thanks to the Bank of America employee in West Sacramento (1511 W Capitol Ave) — May Phan. My husband and I came in with a rather non-standard request: we urgently needed to change our account number to prevent an automatic payment from being processed.

Honestly, I didn’t expect anyone to resolve it so quickly and efficiently. Usually, at banks, you hear things like “that’s not possible” or “we can’t do that,” but May showed true professionalism. She thought it through, found a solution, and completed everything very quickly — and most importantly, before the payment was processed!

I’m sincerely grateful to her for such smart and creative work — not just following a script. After 3 years of banking here, I can say she is the best employee we’ve worked with.

If you’re a Bank of America customer and have a complex or urgent issue — I highly recommend reaching out to May. She truly helps and resolves issues, unlike others who often simply pass you along.

I also hope bank management notices employees like her — people like May truly improve customer service!”

“Picture this: you ordered some nice true religion jeans on line and you are dying to get them. But then, they finally are delivered and you aren't home to sign for the package. Hold on, it's ok though because you can pick up your UPS package at this Poplar Food & Lquor that's open until the evening. I'm not pulling your leg on this one, its true. Apparently, UPS will leave you a missed u notice with this location for pick up. You just need your I.D. for pick up and it really is convenient. The rating is purely on the service and convenience of it. The store itself isn't a place I would normally stop to pick up some cold ones.”

“Today I went in to make an emergency wire transfer. Ben was EXTREMELY helpful and understanding about the urgency of my transfer. He doubled checked everything and sent the wire through, and wouldn't you know it, the transfer went through within seconds! Ben made my day!”

“Today I went in to make an emergency wire transfer. Ben was EXTREMELY helpful and understanding about the urgency of my transfer. He doubled checked everything and sent the wire through, and wouldn't you know it, the transfer went through within seconds! Ben made my day!”