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May 2023 by Ilya P.
AMAZING SERVICE! When we came in, there weren't too many people there. Bo made sure to greet us, and she was a bundle of joy! Later, Naomi and Loren patiently walked us through the steps on creating a Debit and Credit account. They where all so amazing, and they even offered us water and cookies too! They're service is top notch! Wasn't expecting it to be this easy. When we left we where so surprised on how happy and kind everybody was! Thank you so much Naomi, Bo, and Loren! We where very pleased by our visit, and we can't wait to come back!
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December 2022 by Sunil R.
I don't often to a BofA location and came to this location since I had some business in the area. There was no line and I was in and out quickly. People seemed nice and efficient.
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May 2021 by El Hombre D.
They are closed on Saturday. Don't be fooled by their hours on here. Hopefully they can update this, but I doubt it.
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February 2021 by Michael F.
I brought a BofA check to have cashed told them to call and verify if needed being the amount but i guess because i was in sweats and didnt look like what the like to see i couldnt cash it? This is a horrible financial institution they said open and account and im sure we can then cash it lol. Who in their right mind would want a B of A account? Lol. Ide rather go through cash app lol
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August 2020 by Alex K.
The lines are always outrageously long! They have multiple windows and only one or two are working. Their atm never works with my card, even though I reordered new card several times, thinking my card demagnetized, still doesn't work. The employees work with ZERO sense of urgency even when their line is 10 people long.
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May 2020 by Allen K.
I went to deposit a check on Tuesday May 5, 2020 around 12:30PM according to my check-in. I waited almost an hour to get in the bank due to the Coronavirus outbreak. You should plan in advance how to address this issue! You have plenty of time? The line started from B/A front door-pass the ATM, pass the parking lot and almost reached Raley's! C'mon! Give me a break! There was a customer that had an appointment at 1pm but came in early. You let her cut in front of everybody just because she has an appointment. Do you think it's fair to other customers? You have elderly people waiting in the scorching heat and they look like they were about to faint due the heat! This is ridiculous and I am seriously considering changing bank! Outrageous and ridiculous!
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April 2020 by Yasmin G.
If I could give 0 starts I would. I went in to do a transfer from my EDD to my bank. The teller asks if I bank with them (shouldn't matter) then I said no I bank with Wells Fargo. She then tells me to go to WF to do my transaction. I tell her can she atleast try. Not wanting to and still did not help me. Never ever going to bank with them ever again. I will just withdraw from the ATM outside. Worst customer service ever!
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May 2019 by Rueben A.
Absolutely the slowest bank I've EVER been too. Expect to wait 15+minutes at least. Plenty of staff only one teller. Don't waist the time going into this one
