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March 2024 by Daniel Henning
I love this place. I've visited other "Mexican" restaurants where the meat was bland and of low quality, containing either too much cartilage or fat. Furthermore, the other ingredients also seemed to be of the lowest quality.Here everything always fresh and tasty, have enjoyed almost every meal.
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March 2024 by Michael Nicolaysen
Probably been to this chipotle 50+ times as it's one of my wife's favorites. Of all of those times I can only remember 2 times where the order was correct. The annoying thing is when they are out of something like guacamole they don't even tell you and try to resolve it. They just let you find out on your own and have to call corporate later to get some form of compensation.
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January 2024 by jeanne proschold
He hardly put ANY meat or rice. I asked 3 times for extra and he gave m me 3 pieces of meat when I asked for more.
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January 2024 by Jason Murphy
Don't listen to these other reviews! This Chipotle is great and the staff is so friendly and accommodating. The entitled and wealthy members of this community have unattainable expectations and then blame it on the employees here for just doing their job. You do realize it's Chipotle corporate who dictates how much food goes in your burrito, right? The employees aren't trying to stiff you; it's the corporation doing that. If you ask for extra rice or other ingredients NICELY they are always happy to accommodate here. Keep in mind these people are underpaid for the amount of demanding work they are doing, so being polite and patient goes a long way towards making the interaction better for everyone. :) Keep up the good work!
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January 2024 by Inez Haro
Small establishment but still enough room to enjoy your meal dining in.
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January 2024 by morgan b
Given this chipotle one too many chances. Tried ordering through the app a few times and they always seemed to forget something. Today was the last straw, we ordered 3 bowls, side of guacamole and 2 chips. As soon as we get home a bowl is missing. We return to chipotle to correct the order they give us a bowl that wasn’t even ours. So not only did we pay for a bowl that we didn’t receive but they gave us a bowl that we didn’t even want, they didn’t bother to try to remake ours bc it was busy. Lastly my bowl had a spider in it so I couldn’t even eat mine. I can’t eat my bowl, my little brother in law ended up with a bowl he didn’t order and my husband seemed to be the only one with a correct and pest-free bowl.
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November 2023 by Denise K.
First time in along time and not impressed. Ordered a barbacoa bowl rice and beans were tasty but meat was not shredded and had big chunks of fat. The chips were hit and miss between stale and too salty. Service was great though music a bit loud
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November 2023 by Jon Doe
This is the worst Chipotle on the planet, I've been giving them chance after chance, their food is insanely bland and they don't know how to cut fat off the steak, bunch of teenagers work here and they are clueless. The Chipotle in Vallejo is absolutely amazing, I went there last week and I couldn't believe how good the food was, it's exactly how I remember Chipotle. I don't know if this Chipotle is independently owned or what the deal is but enough is enough, I'll never come here again. Huge waste of money, heck Taco Bell tastes better then this disgusting Chipotle.
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November 2023 by Mary Alonzo
Ordered bowl with Carne Asada. Meat was tough, 3 pieces had gristle and weren't edible. A major disappointment, not tender flavorful steak as advertised.Wheelchair accessibility: Two spaces near the restaurant
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October 2023 by Tami A.
Super disappointed. Got home with my pick up order, via app. Missing my chips from my 'chips and guacamole' SUPER disappointed. Tried calling store and no luck to getting a hold of someone to reimburse me back.... Make it right
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October 2023 by Dianne C.
Toilet seat covers are not supplied in their restrooms. I've complained twice. Two years ago the response was "I can't buy them because there isn't a vendor in the computer".
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August 2023 by Joy C.
This location has been hit and miss for me. Sometimes I've had to wait for the cashier to hand me an online order, sometimes the food wasn't ready when it was scheduled to be, sometimes the portion was smaller, and sometimes the tabletops have been dirty even when there were no customers inside. However, I've ordered about twice in the last month and they seem to be more consistent now - picked up online orders from the shelf and food portions have been on par with other Chipotle locations.
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August 2023 by Sergio Román
I try to give #Chipotle a chance every now and then but it just keeps getting worse. I got a burrito with carne asada, pinto beans were tasteless and it was cold, serving size was small (hardly any meat) and the tortilla was raw. There was no flavor at all. And it's way over priced. I'm Mexican & I know what a real burrito taste and looks like, it's like telling Italian people that #OliveGarden is authentic.
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July 2023 by Sarah Jayawardene
This is probably the worst Chipotle I’ve been to. They have never once got my pick up order correct, which is really disappointing.As for the food: The fajita veggies were still pretty raw. The meat is usually dry and they’ve left out the meat in my order several times.Inside can get really dirty and I would not eat at the tables. The employees seem miserable and don’t really care.I’m going to try other Chipotles in the west sac area.
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July 2023 by Vanesa A.
I got half way through my burrito bowl and noticed a dead bug in it. I'm a huge chipotle fan but this has had me reconsidering it. I'm so disgusted and wonder if I had consumed any other bugs prior to seeing this. WEST SAC, get it together!