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April 2023 by Crystal Boushack
Moby was absolutely amazing and so helpful
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March 2023 by hunter fontes
cload 9 is my favorite local smoke shop. Moby is the best, great with customer service and excellent product knowledge. Love too stop by just to say hello.
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January 2023 by Jordan Johnson
Just walked up to the door at 4:02 pm and they are just closed and won’t be back for 20 minutes. What the hell closing during the operating hours? So helpful and great customer service… if your employees need a break have more than one person running the store. So stupid.
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December 2022 by Leann L.
There are smoke shops on every corner in West Sacramento. But I only go to cloud 9 In the town center shopping center because that's where the most awesomest, kindest and helpful dude works and his name is Moby and he is a great human!!!!!!!! I make sure to tell All my friends to check out Cloud 9!!
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December 2022 by M
I went in for 2 reasons. First, I needed vape juice badly. Selection of brands and flavors was well above average and nicely organized. Second I've been frustrated by what I've been using with coils burning out too fast and some other small issues.The guy working was super helpful and took the time to hear me out and make recommendations based on what I told him. For the first time in a very long time I felt like I could make an informed decision and that I wasn't being just pushed into something. His customer service was outstanding and he never made me feel rushed or feel bad for still being unsure of some things. I walked out with a new ROM 4 and a new bottle of juice that he managed to open for me so I could pour in the necessary nic salts.I HIGHLY recommend this place for sure and look forward to visiting again for all my vaping needs.
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September 2022 by Taylor Magee
I go here for all my vape supplies. The employees are great, shout out to Moby.
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August 2022 by Kevin Caramazza
Great selection of vape juice. Super helpful.
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May 2022 by Rebecca Martinez
Moby is the best! Helped me get exactly what I needed and made it a pleasant shopping experience while managing several customers by himself.
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May 2022 by Max H.
I've been going here for years and this store never fails to provide excellent customer service as well as excellent products. Moby provided me with top tier customer service and was able to help me find healthier alternatives #VarietieswithMoby
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April 2022 by Matt Roberts
Friendly neighborhood shop with a fairly decent selection of vape flavors ( way more than anyone else in this part of west sac)The kids who work here have good knowledge of the products and are eager to give their own recommendations since they use and test a lot of products.Ask about what deals they have going on and you might be able to scoop something they’re having trouble moving off the shelf on the low.Not everything in life is negotiable but it never hurts to ask
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April 2022 by Nathan Hurley
The sales person was very knowledgeable and super nice. He took the time to help me figure out whats best for my vapeing needs while also attending to other customers. That's no easy thing to do when your in customer service and I will defintly be coming back !
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April 2022 by Lexi Gier
I went in to buy some juice the customer service was incredible the guy (wish I would have caught his name) was really attentive and super cool! Also the place was hella clean! Cloud9 definitely gained a customer today!
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April 2022 by Kyle Pfundstein
Cloud 9 is the place to go and Moby is the guy to help you get what you want. I got the drag s pro mod and it’s great. Thanks Moby ??
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April 2022 by carla H
Great customer service & selection of all smoking related items.
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April 2022 by Adonias D.
Moby helped me out and had a great experience. He was very knowledgeable in helping me pick my battery for my cartridge
