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December 2023 by H.E.V KEV
I'm going to say this as humble as possible. The people that work here and their attitudes are great! Now I don't know if this is protocol or whatever because other than the people I literally dread come here because of the wait time! My recent visit all I needed was one hepatitis B shot. They close at 5pm so I came around 4:12pm. I came kind of late on purpose assuming because of closing time that I would be in and out but no I literally almost have to wait till they were closed.
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December 2023 by Tommy Chapman
Waited for almost 2 hours for a pre-employment drug test. Not sure why it really wasn’t that busy. Watched about half of the movie Grinch
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December 2023 by Luba Mila
These doctors give you wrong diagnosis they only there to make a quick buck for company but nurses were friendly and nice.
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November 2023 by Bryan Mitchell
Concentra in West Sacramento is the absolute worst place to receive treatment.. I've been on workers comp for almost a year.. in that year I rescheduled 2 appointments.. Their staff failed to update the notes in the system so they closed my case , it looked as if I missed 2 appointments..I was cut off workers Comp benefits soon after.. Holidays coming up and I'm now 5 weeks without pay and still waiting for reimbursement
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November 2023 by Adnan Zafar
My appointment time is 1:00 pm I am coming 12:50 and right now 3:15 pm still waiting for doctor
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November 2023 by Katherine Thorp
Amazing staff. I forgot about a conference call. Highly important. I had literally 3 minutes till the call. My phone was on 4% battery. The entire staff came together and got me registered, in, and out in literally 7 minutes. I am so grateful. THANK YOU!!!! Also, be nice to these girls!!! They are doing the best they can. Stop being self centered and walk in their shoes for a moment. We all have places to be. But it isn't always possible to expedite service. the way they were able to accommodate me was amazing but I had a simple TB test with no one in front or behind me! Be kind. You're grown ups. You know how.
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November 2023 by Saileshni Singh
It was a 6 hr wait for a 5 minute employment physical. 3 hrs at the reception area and 2hrs in the examination room. If it's up to me I would give it a zero. The physical examination is walk-in. They don't take appointments. But a 6 hr wait is ridiculous. I would understand if it was UC DAVIS emergency. When I walked-in I was told 2 - 3 hrs.
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November 2023 by Robert Silva
Unbelievable experience even with an appointment I waited 7 hours for a 15 minute physical as a diabetic kept in a room no food no water for that length of time which was an absolute joke even with multiple visits from my employer to find out what was taking so long I can't believe these people are so out of touch with how poor of a business they do they actually asked me for a review
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November 2023 by Erika T
Agree with many reviews in here. Even with an appointment time the wait is 2-3 hours just to go back to a room and wait for the doctor and get discharge paperwork (add another 1-2 hours).
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November 2023 by Terri Davies
Waited 90 minutes for Bp to be done. Then was another 2 hrs to see the doctor for a pre employment physical.
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November 2023 by Stefanie O.
If you need to go here for some work related reason plan ahead. Plan at least two hour wait. Very busy. It is better to go early in the morning.
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October 2023 by Jennifer Garcia
The staff are friendly and courteous. They move pretty quickly at this site which is nice when having to go in for urgent care.
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September 2023 by Zhenaleyah Zdan
Wait time WITH an appointment is OUTRAGEOUS!!! My husband is on workers comp rn and needs to be cleared to go back to work. 1) they didn’t know what they were doing when they treated him and gave him the wrong brace for his sprained thumb, and it took two people to even figure out how to put it on him.2.) Every time he’s gone for an appointment, he’s been in there for upwards of THREE HOURS! It takes one hour for him to even get into a room. Why schedule appointments if the doctors can’t keep up with them?3.)They are also very unprofessional, they ignore him when he asks when he’ll be seen. Absolutely terrible place, do not come here unless you want to waste 3-4 hours of your day just to be seen for 10 mins.
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August 2023 by My Trucker Friend
I've used this location for multiple visits over the past few years... I've never had appointments so there has typically been SOME wait time, but it's always faster than their initial estimated wait time... My most recent visit was for a DOT physical and Scruggs was great! He clearly has the routine streamlined and was incredibly efficient. The front desk staff and the intake crew were fantastic. Very friendly, personable, and accommodating. I intentionally choose this location even though there are locations closer to my home. I'd rather travel out of my way for the better service I receive here. That should tell you something...
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August 2023 by Tracy De Tomasi
I had to visit this location twice. Once as a walk-in, once with an appointment. I spent 4 hours there when I went without an appointment and nearly 3 when I had an appointment. It takes forever to be seen by the care provider. The medical assistants/ phlebotomist were the nicest people and very professional. The 1st doctor I saw was a very kind man. But the wait time is disgraceful. The doctor I finally saw (after I proclaimed that I simply could not stay any longer) saw me begrudgingly and was very rude and annoyed that I had the audacity to want to leave after not being seen in 2.5 hours past my scheduled appointment. And all he had to do was review my bloodwork. It is also nearly impossible to get anyone to answer the phone when calling this location. I would like to never have to go back. God bless the staff for having to put up with such chaos!
