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March 2024 by Andy Lau
I would definitely come back next year.
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March 2024 by CooperT
Yolanda is the best! so easy to work with & she reminds me of things I may have missed when preparing.also, makes notes for next year taxes so we don't forget!Very easy & stress free!
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March 2024 by Lucy Lee
Great customer service, love Yolanda ability to provide the best tax returns! Would highly recommend to anyone who is trying to get their taxes done correctly!
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February 2024 by mirian garcia
Easy and simple to do my taxes, and workers are friendly.
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February 2024 by Susie Lavarias
Satisfied
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February 2024 by jose vargas
Good people and service
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October 2023 by Lisa S.
My tax preparer, Tatyana out of the West Sac office, was rude, unprofessional, and incompetent. She interrupted me numerous times and wouldn't listen to me. She refused to add a Schedule K-1 form that my former retired accountant gave me to file with my return. She said he made a mistake because "he is old man." Turns out, as I suspected, she (the H & R Block preparer) is the one who made the error which is turning into a huge hassle and waste of time. I'm so disappointed, especially considering I spent almost $350 to have her prepare my return.
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June 2023 by Scott Vogel
Tax prep fee ended up being $500 after I'd been quoted $275 up front (and I'd provided all details and documents up front).
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June 2023 by N P
H&R block, Mike Gorman did a great job, I need your help with not only in my personal but my corporate taxes and he was able to solve my problems, I've difficult taxes to solve and it was no problem
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May 2023 by Niam Phan
H&R block, Mike Gorman did a great job, I need your help with not only in my personal but my corporate taxes and he was able to solve my problems, I've difficult taxes to solve and it was no problem
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April 2023 by America Lopez
The only reason that I am giving 3 stars and not lower is because the tax preparer who helped me turned out to be sweet and helpful. The original lady who I was scheduled to see canceled our appointment while I was in the waiting room. Not only that, she told the front desk clerk right in front of me. Even when the desk clerk told her I was here, she did not come to me herself. Very unprofessional.
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April 2023 by M G
They overcharged they promised me a $25 discount I didn't get it so then they said if I come back next year which I'm not I got none of my return back just they asked me for review and I gave it
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April 2023 by Sara B.
Extremely rude, condescending and I had to take my taxes to another place to have them redo my taxes after the incompetence this location. These are not tax professionals. They are tax scamming swindlers. If you like H&R Block, you'll want to avoid this location at all costs. Or else your bank account and valuable time will severely regret it. BBB complaint was also filed because there just isn't even enough space in a review to describe the damage they nearly did with my taxes and incompetence. The whole place is a mess it wouldn't heard to do an overhaul on the entire employee raster for this location.
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April 2022 by Katrina Brown
Less then zero !!! I have been a long time customer over 18 years and they were always so happy to take my money for fees and charges but now that I'm unemployed and disabled refuse to help due to I can't afford their fees also I asked back in February if any coupons or non charge for unemployed , disabled they said no . I asked again April they said " oohh we used to have a zero charge but ended in March 31 " I will never use them again and highly recommend to take your business some where else !
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April 2022 by Dmitri L
Tatyana was a great knowledgeable tax preparer and she's the only reason I will come back next year.
