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January 2024 by C. B.
The staff was kind and friendly all around! Carol took incredible care with our anxious pup
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December 2023 by tom shragg
Of course, we all want excellent care and availability for our pets but often can't see spending as much for their medical care as we might spend for our own. I think the pricing was reasonable. There are frequently "visiting" or associate vets; as Dr. Mandell has both her practice and an outside life. (obviously reasonable). Dr. Mandell takes time in each office visit so she is often running late. But that's fine because she takes whatever time is necessary during your visit. She renders her opinion frankly and directly which I appreciate. Some may find it "rude", I find it refreshing. I'd give five stars if I could always see Dr. Mandell and not an occasional fill in vet.
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December 2023 by Spencer Stone
They killed our cat. We brought our one year old kitten in for a routine neuter. They said the operation was successful, and when they brought him out of anesthesia he became unresponsive. We were assured they performed all the proper tests and there "was no way to see this coming". Did you know when they kill your pet, they charge you for it? The failed "life saving procedures" they performed cost more than the neuter itself. They assured me "any vet clinic would do the same". Show some humanity you absolute monsters. Adding insult to injury, they wanted to charge us $300 for a private cremation. His name was Beans and he deserved better than this. Do not trust these people with the ones you love. Please avoid this place at all cost and don't let this happen to you.
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September 2023 by Rob Kopitzke
Dr. Mandel at Jefferson Park Veterinary Clinic cares about your pets health and well being...She was willing to get our chihuahua Gabby in for dental surgery with-in 10-days removing 3-teeth after our regular vet declined treatment due to Gabby's age of 16 (they recommended a dental specialist which required waiting 6-weeks for a basic exam and then another month for a surgery date).She has also called and texted several times to check up on her progress and given further recommendations for her care in the past 3-days.I have know Dr. Mandel for over 25-years and I can't recommend her and her staff enough...a place you can trust to have your pets best interest at heart.PS: the procedure was also fairly priced vs. other quotes we received.
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September 2023 by Marissa Martinez
I've been using Jefferson Park Vet for 3 years now for my 3 year old dog and my 8 month puppy. They get the job done but there are a few reasons they don't get 5 stars . The first is the vet said my at the time 3 month puppy was rude and not well behaved and was more judgemental more than encouraging of working on these behaviors.The second reason is the receptionist Tina I spoke with on the phone was very rude to me on the phone when I asked questions about previous estimate I received there and she told me it expired and would have to get a new spay estimate. I asked if I could know what it was previously and she told me the estimate was gone. She wouldn't let me speak without cutting me off and overall she was not very helpful and very rude. I was able to set the spay appointment and then asked if she can get chipped as well and she told me I can ask when I come for my appointment. I'm not sure if Tina was having a rough day but I definitely didn't deserve for her to take it out on me with the attitude and rudeness.The next reason is regarding my experience with using Care Credit at this office. I had an appointment for my puppy and when it was time to pick up I got the bill and paid through the app because I did not have my card and do not live close by to go get it. Given the receptionist was newer it isn't totally his fault, but I feel like someone in the office should have had some information on using Care Credit account. The problem I had was I paid through the app but the receptionist said they did not receive it. I showed them the confirmation on the app which was not good enough. I then called Care Credit customer service and they confirmed it went through as well and recommended the Vet call to confirm themself. Which they did and still told me they cannot confirm it. They basically held my dog hostage for almost 2 hours then the receptionist finally called and said that they had confirmation and they said didn't log into the Care Credit account to check. I was very upset.The final reason may not be such a big deal because I'm not sure how the process was before COVID, but I don't like that I have never been able to walk into the office. It makes me nervous leaving my dog anywhere let alone in a place I can't even see for such a long time.
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August 2023 by Chere Charles
Dr. MANDELL is cool. I have a lot of cats and she really works with me so i can give them the care they need.
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August 2023 by Sabrena Dixon
Dr Mandell and staff, at Jefferson Park have went above and beyond in caring for my animals. I was looking for a new vet, after seeing one that, at best, was disinterested in addressing any of the concerns I had for my pets.I was nervous about trying a new vet, but am so glad I did. If you are looking for a vet that is fully invested in the well being of your animal, then you should try Jefferson Park. Dr Mandell addresses my concerns and actually takes the time to explain things to me, so I understand exactly what and why we are doing something. I appreciate the care I receive here, as well as the care my pets receive- from all of the staff.
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May 2023 by leeza bowden
I wanted to make this for the vet who quite literally YELLED at me on the phone when I brought my dog in to be checked about her weight, I was concerned about how much weight she was gaining and the vet YELLED at me for her being overweight like it’s my fault like I made her that way, she went on for about 20 minutes telling me how she needed to go on a diet and how horrible I am for letting her get that way, she suggested my dog only eat 1/4 cup ONCE A DAY. Come to find out after I took her to vca natomas instead, they did BLOOD WORK and found out my dog actually had a thyroid problem so her being overweight wasn’t even my fault and she definitely needed a lot more than just a diet ma’am, my dog has to take a thyroid medicine every 12 hours, so screw you for being COMPLETELY unprofessional and unhelpful in figuring out what was ACTUALLY wrong with my dog.
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April 2023 by Nicole Sears
Love this veterinary clinic and truly grateful to have Dr Mandel as my kitties veterinarian. Recently one of my fur babies got extremely sick and had to be seen by the emergency veterinarian, twice.I asked that the records be transferred and Dr Mandel texted me personally on a Friday to check on Mitzy. The records indicated that she had over a 105 fever at the ER vet measured during intake. A fever they had not mentioned to me when suggesting that an ultrasound was indicated ($2500 went to the ER vet over 2 visits).Dr Mandel prescribed antibiotics and went out of her way to get me fluids over the weekend so I could keep her hydrated subcutaneously. Mitzy is well now and I am so grateful for the care she’s received at Jefferson Park veterinary clinic. They are doing a fantastic job! Highly recommended.
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January 2023 by Rita Miller
Knowledgeable and caring doctors who take great care of my senior cat. They don't recommend lots of high priced tests and treatments, only what is necessary.
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January 2023 by Jess Brown
I love this vet. Dr. Mandell cares about the animals and provides very detailed feedback/results.
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November 2022 by Kim Borges
Dr. Mandell and her staff are the best! I have taken my cat, Savannah to Jefferson Park Veterinary Clinic for many years and appreciate the special care we have received.
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September 2022 by Cody G.
Annual checkup for Odin and Pebbles. Odin always has his ear issues and Pebbles is just getting her shots. Been going here for 7 years and my kids are healthy.
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August 2022 by RX R.
Do not take your pet to this clinic. They overcharge you on the medications they prescribe. Check Amazon or online for the products / medicines before you agree with the meds/products they prescribe--you can purchase them almost half the price they charge you. There are other many other veterinary businesses around that are not money hungry. They only make unnecessary tests just to add more extra charges to your pet bill. They only care about the money they can make from you. I DO NOT RECOMMEND THIS VET CLINIC!!!
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August 2022 by Queen N.
I googled this place it said it was open. Door was unlocked so I barely stepped foot in the door and the lady sitting at the front desk on the phone did not even greet me in a professional manner. All she said was we are not taken anyone today and got back on the phone, that was very much rude and she needs to be held accountable for her actions. DONT WASTE YOUR TIME.