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March 2024 by Matthew M.
Waited 10min for help in the ceiling fans ask for a manager 10 min later a staff showed up. And knew nothing about the fans.
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February 2024 by C K.
Bought a stove and refrigerator on 23rd of Feb. Delivery guy of stove left before we realized we purchased a slide in style when we needed a freestanding model. Took a week to return and then had to repurchase a free standing. Refrigerator was delivered all taped up, so we did not know both handles were NOT inside fridge or freezer sections. Tried to get delivery guy with big bushy hair to change swing to a left hand swing but he refused and said we need to call for service call to do that. When we went back to store, Kyle store Mgr said he ordered handles but today when repurchasing free standing stove there is no information. So now store staff is stripping handles from floor model. I give zero to Kevin in appliances but give Sierra a 10 for her thorough and complete help getting this resolved. But delivery guy and original sales guy were not up to par. Give Sierra a raise, fire that lazy delivery guy and remind original sales clerk to confirm slide or free standing training.
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February 2024 by Ricky Brazil
Nice store
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February 2024 by Robyn Jimenez
I really like this Lowe's. They usually have a pretty good amount of stock in-store. When I've shipped to-store, items usually come in within the stated timeframe. The store is very clean and organized. There usually aren't cashiers, so you usually have to self-check out or customer service. They make keys here besides the DIY machine. Lots of parking. Big gardening section.
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February 2024 by Charleen Walker
Very helpful staff
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January 2024 by Maria del rocio Sanchez
Fast service!
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January 2024 by Jessica Matushevski
We LOVE this Lowe's location! We recently purchased a home in Arden and drive all the way to this location because the customer service is simply outstanding and all the employees are so friendly and helpful. We have made multiple trips and have received fantastic service every single time. Huge thanks to Kyle for all the help with ordering appliances and figuring out why the washer we wanted wasn't in stock, Pete for answering our numerous questions about different projects we have and helping us figure out everything we need to buy, and Diane for the great checkout experience and wonderful conversation.
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January 2024 by Carlos Castro
My visit today was nice, they called me a couple days ago to tell me my Repaired pressure washer was back from repair and I was very happy to hear that Anna said that it was free of charge(usually $125) for the repair. Only issue I had was that during the process of dropping it off to when I got it back it was a total of almost 10wks and through it no one ever contacted me.. So I would like to hope this isn't a usual occurrence that this happens.Overall very happy to have it back and it's working great So Thank you very much!!
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January 2024 by Heath Warner
It's clean,knowledgeable employees full of supplies
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January 2024 by Rigo Zamora
Don’t buy indoor plants here. They’re infested with fungus gnats and will take over your home.
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January 2024 by Rose
1 star tells it all.
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January 2024 by Craig Giesbrecht
Good place to buy stuff
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January 2024 by Vic Bauanen
Good selection of ansi certified safety glasses.
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January 2024 by Bob S.
Staff not knowledgeable about appliance installation process. We were given so much conflicting information about the process.
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December 2023 by Mikey M.
Can't return a Christmas gift without the physical card. I can provide the number and they can return it back to that card but they refuse to do so. No store credits or exchanges. Tried their chat feature it's just cut and paste answers so it's not helpful either. Try to buy items from local stores instead of everything from Amazon but it has to benefit the consumer.
