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January 2024 by Hannah La Rae Bates
Lots of new products and deals! Stop by and check it out!
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January 2024 by carlos corona
We bought our mattress in December we went and met Tyler the manager at the West Sacramento store and he was patient, informative and extremely helpful he recommended beds based on our needs and we found one in our price range that we now love,Tyler went above and beyond to help us.
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January 2024 by Robert Baldwin
They have great customer service. I wish I could remember the guys name even though I did not buy a mattress there. They were very helpful in the future. That’s where I’ll buy my mattress should’ve went there in the first place
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December 2023 by Dee M.
It was my first time at this particular location, and I was very pleased with the customer service provided by Aneesha! Upon arrival she greeted us with a warm welcome and it was very clear she was very knowledgeable on the inventory, she took us straight to what we were looking for and helped us find a perfect bed for us. She made our visit very easy and was extremely efficient . Go see her she is very nice efficient and attentive and will find you what you’re looking for! Thanks again Aneesha!
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December 2023 by A G
I purchased a nectar mattress here less than one year ago, and it is sinking terribly. I contacted the store, and they encouraged me to go through the online warranty process. This process required a great amount of time and photographs, resulting in denial. The store does not match the manufacturer’s 1 year return policy. I’d stay away from mattress firm and Nectar.
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November 2023 by Aaron Martinez
I cannot express enough how much of a help Tyler was. He guided my fiancé and I in finding the perfect mattress. Thanks to Tyler, I ordered my mattress today and it should get here by tomorrow. Talk about quick delivery! If anyone is in need of a new mattress, talk to Tyler and the rest of the Mattress Firm team in West Sacramento. 5⭐️’s
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October 2023 by Andy
We just purchased 2 mattresses from the West Sacramento location on October 14th. Aneesha helped us out and found us an amazing deal! She is hilarious, helpful, and great at her job! Thank you guys! I will definitely recommend this location to others
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September 2023 by Lisette Rauwendaal
Jade did a fantastic job helping us find the right mattress and ensuring we got a great deal. She went above and beyond to understand our needs and help us find something in our budget.
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September 2023 by Tori B
What a great experience. I did a lot of homework before I went in, and I ended up learning a lot more. I realize the type of bed I thought I wanted was wrong. I Andrsha was incredibly helpful! She knew something about everything on the floor and her recommendations were spot on! I had an awesome experience. Highly recommend!
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September 2023 by Kenji T
We were greeted by Aneesha who was so nice and knowledgeable and went through every step needed to find exactly what we wanted. She showed us all the possible options we had to fulfill our sleep setup, as our old Tempurpedic mattress just wasn’t working out for us anymore. Amazing crew working at our West Sacramento store. Thank you
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August 2023 by Rene P.
I helped my 87-year-old friend with Parkinson's disease purchase mattresses at the store twice they came and picked up the first set and then refused to take the second set because she cut the tags off of it. She only had the mattresses for 90 days and they did the same thing that the first mattresses did which was sink in the middle. I have pictures and everything but they refused to give her her money back because the tags were cut off. They're saying it's the law however she's 87 years old with severe medical issues they delivered these mattresses to her house, and now they will not give her her money back. I do not recommend this store to anyone.
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August 2023 by Diane Letoto
I felt my needs were listened to. The manager was very knowledgeable and helped me understand the differences of the mattresses. I’m concerned about the thick mattress and availability of sheets that are to my liking. That’s the one thing I feel anxious about.
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August 2023 by S Zak
Meant to include a message for Hannah, they very helpful sales person who helped me get my new Purple mattress, which I love. So helpful throughout the process!
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August 2023 by Daisy V.
Aneesha is the best!! Immediately greeted us and helped us find the perfect mattress. She was super friendly, helpful, and patient.
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July 2023 by Monica Cendejas
I was welcomed as soon as I entered the store by Jade. Jade asked me exactly what I wanted, from type of mattress to price point range. She was extremely patient with me. I told her about some of the mattress I seen online. She was able to explain how it benefits my preferences or not. She made it a seamless process. Jade was super accommodating. I went back and forth a bit. But she listened and took appropriate action. I had been to a few stores shopping for a mattress and the customer service is unmatched. Overall the store was clean. Other employees were helping customers and the customers looked happy. I recommend this store.
