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April 2024 by Lucy Shlykova
We waited for you 3 cheeseburgers and one fry for 20 min. The girl who takes order also packing them! She was very kind but they definitely need more people there
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March 2024 by Виктор
works only for takeout inside, the hall is closed, this is not indicated anywhere, we came and wasted our time
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March 2024 by Erik Lehman
I'll buy something so I can use their restroom. It's clean. The smoothies are good as well as the pies
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February 2024 by Bobby Stinnett
I go here all the time the breakfast crew knows my name and order.
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February 2024 by Rachel Magallanes
Fries fresh...people were nice..It was a good
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February 2024 by John Kuper
THIS IS THE WORST RESTAURANT I'VE BEEN IN!!!! There are homeless people inside!!! VERY UNPLEASANT SMELL!!!! I LEFT THERE!!! THE SMELL IS HORRIBLE!!! AND THE MACHINE GAVE ME A BLANK CHECK!!!!
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December 2023 by Yenis Kabyle
The guy at the cash register very polite we got the order in 2
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December 2023 by Me Anonymous
3 sausage biscuits with cheese 3 hash browns & 1 bacon, egg, & cheese... $27.00 & some change. The service was quick. But never ever go in & let them know they screwed up. Because the mgr, asst mgr and their employees all look at each other like they don't know what to do. And then they take forever making things right & they act as if you're lying. Unprofessional indeed!!!
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December 2023 by Kenneth “Jerky Man” Bates
My Review ranking is a ranking of where I place this McDonald's in comparison with other McDonald's not compared to other restaurants or other fast food restaurants for that matter. Nothing to be done... they'll never be even close to what the original non chain McDonald's started out as. But same could be said for almost all similar type iconic burger joints from the past I guess.
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December 2023 by John W
Walked in today with phone in hand McDonalds App loaded and in the process of ordering breakfast. I asked the girl behind the counter for the code to enter the restroom. She told me I have to ORDER FIRST or I could not use the restroom! I ordered and stood at the counter for nearly 10 minutes being ignored!!! Finally the girl comes to the counter, I show her my order number on their screen. She punches in the code for the restroom as I ask her for the Managers name. She refuses to give me the name of the manager. When I persist, she finally says "Margarita" but swears she doesn't know "Margaritas" last name. After the restroom, I collect my order and ask for the manager, the girl refuses and tells me I can complain "online". I don't give up so easily and insist on speaking with the manager who finally comes to the counter and flat out refuses to give her last name. They all keep repeating to make a complaint online.No, I called corporate customer service and registered a proper complaint!Incidently, Governor Gavin Newsome in 2022 signed into law the Restroom Access Act, this provides that these business establishments MUST allow ANYONE to use the restroom -whether customer or not.This is the SECOND time I've had an issue with the W. Capitol Ave. Store in Sacramento, it is also the SECOND time I've visited the store.My advice, don't do ANY business with that store, the Franchise owner doesn't care about customer service for those who support his business.
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December 2023 by Tina M Upham
I never learn always expect better from them.
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December 2023 by Charleen Walker
McDonald's is okay for kids but I don't care for it too much
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November 2023 by Ronald Hoyt
My crispy chicken sandwich was burnt and I'm going to complain about it tomorrow sometime, We have a bad experience every time we go to the Victoy drive store in Columbus GA. I don't recommend that place to anyone
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October 2023 by Jadon S.
Lobby hours are posted and never followed. I've called before so I could confirm the doors were unlocked so my kids could use the bathroom and have dinner, but they don't keep their word, and don't actually keep the hours posted on the door. Have had so many app issues at this location. They are unhelpful and this is the last time I go to this location. I asked for the managers name and the shift manager wouldn't even give me their general managers name but said they would be in early in the morning. They expect me to show up to be bamboozled again by the locked door?I challenge any district manager or corporate to come by after 730pm any night... it's a mess
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September 2023 by Michelle L.
Sorry McDo, did not have a good experience today. I rotate between this location (in the same plaza as Raku Sushi), the other one on West Capitol, and the one on Riverpoint (by In-N-Out) when I'm at work in West Sac.This afternoon around 3:30 PM I placed a mobile order. At first, the drive-thru line was super long, so I switched my pickup from "Drive-Thru" to "Curbside" spot #2. Waited at least 20-30 minutes. Curbside spot #1 got their food brought out to them and they left. Curbside #3 was a McDelivery or maybe someone who chose to pickup inside...however, the door to the lobby was locked?!Nearly at the end of my rumbly tumbly's hangry patience, I pulled into the drive-thru line...and then got the notification in the app that my order was coming out to Curbside #2 soon. I get out of the drive-thru line but don't get back to Curbside in time to catch the lady...so back into the drive-thru line I go. I give the voice code as well as Curbside Spot Number and they are finally able to give me my food at the first drive-thru window, but I have to wait more for the person ahead of me at window #2. Sauce/ketchup were also missing from my bag.I wouldn't have cared so much except the app charges you before you even collect/pick up your food. You can't cancel or change the order, and you have to take it up with the manager at the location (not in the app). Maybe I will just stick it out at the drive-thru from the start. Next time I will take my chances at the IKEA or the other West Capitol location. Lake Washington is too far out the of way, but maybe even the Natomas Truxel or new one on West El Camino are worth a shot.On the bright side, they did have the Pokemon Match Battle Happy Meal. If you're into the seasonal pie flavors or McFlurrys they also have 'em here too. Haven't stopped in for breakfast in a hot minute. One deal today in the app was a $0.50 Double Cheeseburger.