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February 2024 by gino0009
A place where you can get car work done with the experts that tell the truth.
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February 2024 by Steven Ford
Great employees and service.
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February 2024 by Cousin Rick
No star if i could. I checked in with one guy who answers the phones took about 15 20 minutes then he left. Then a youger guy worked on my car for like 20 minutes doing my alignment and then he left in the middle of the job. I waited wondering whats going on if he done then after he arrived back 20 30 minutes later. I waited to be checked out wondering if anything was done while the 2 other guys in the office where talking for about 25 more minutes. They never once open my hood or did a visual inspection like they promoted during check in and when i asked about the inspection the guys was like uuuu he had no answer he just said i can ask what was done and I was already been waiting over a hour for a simple alignment. I said never mind. Didn't feel very professional to me and the car still pulls to the right i feel like nothing was even done to my alignment thanks for nothing and taking my money and the extra long wait. I'll take my business some where els next time where i feel valued as a customer. If I didnt have to be home to sleep after working 16 hours i would have made a comlaint about there service's. Hope this helps someone from going threw what i experienced.?
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February 2024 by Aaron Angel
Great, friendly service. They provide pictures of any suggested repairs and take the time to explain the issues and severity of them. I would visit them again!
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December 2023 by Kelly Munoz
Took longer than what I expected cost was much more than anticipated but, I do have to say from what I saw they have actual older knowledgeable men working there not young boys grab passing and not paying attention to what their doing. Good Job.
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November 2023 by Blue Jones
Meineke in West Sacramento does a great job! They always get my truck in quickly and they guarantee their work.The mechanic Zack goes above and beyond to explain and even show us what is wrong with our truck! They are honest and fair priced.
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October 2023 by Mimi R.
I haven't driven anywhere near 3,000 miles since the last oil change, but the card offering $20 off appeared in the mail, so dumb me, I called for an appointment! When I got there right on time, I was greeted with what do you want?? Like I'm not their valued repeat customer and oh well . . . They sold me extra work -- corroded battery connections on a car purchased 18 months ago from Hertz? God knows, I don't! -- so I got out for $118, which is huge for someone living frugally on Social Security. I will definitely keep track of the Odometer before I go back, and if they send another card, I will invoke that offer or go elsewhere.
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October 2023 by Thomas Sandy Cowen
This is the 2nd time I have brought my 2017 Smart Car to Meineke in W. Sacramento. Smart Cars have very unique service needs, and both times they have spent time working on the vehicle, they have not charged me anything for their time if they didn’t have the proprietary equipment available to successfully complete the service. They also have been willing to borrow or purchase needed equipment to service my vehicle. The Meineke personnel are honest, friendly, and knowledgeable. I highly recommend this service center!Services: Auto battery replacement
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October 2023 by Iban L.
They charge 112 for fully synthetic oil change. You can go to Walmart and pay half that. On top of that as I was leaving they ruined some guys car. I have a video of it. They didn't bolt on the underliner and ran it over.
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October 2023 by Juanita Vyfhuis
Great experience here. I remember them giving me a diagnosis of my car a few years ago, hence why I come here. My last service was 09/23/2023 and the front desk service coordinator was friendly and courteous and highly knowledgeable. Will definitely be back here.Services: Air & cabin filter replacement
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September 2023 by Kate Hurley
I brought my Toyota RAV4 there for the 60,000 mile service - now that it's past it's free service at the dealer I wanted to find a place closer to my home in West Sacramento. They were quick (got me in same day I called and got the service done in less than two hours), polite, friendly, explained things well and did everything needed without overselling more than was necessary. I'm happy to have a found a new reliable local shop!Services: Auto maintenance
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September 2023 by Penelope D.
Robert Favila is so rude to me today. He has terrible customer service. Told me because I denied a recommendation one month prior, I have consequences for denied repairs, Robert also said I have 4000 dollars worth of repairs. When adding up declined jobs they do not add up to 4000. Just had my car inspected one year ago from the dealership. He also told.me I need brakes but they didn't end up in the list of declined jobs. I don't feel like I can trust him. I am getting a second opinion. Probably won't go back .
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August 2023 by Rere S.
Stopped by because my battery cable kept coming loose and causing my car not to start , zack & josh fixed it for me in less then 5 mins free of charge they were great!
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August 2023 by Uday K S
Went to get brake pads replaced. They were very meticulous with inspection, jacked the car and showed me the wear and why they recommended changing rotors at the back and machined and resurfaced the fronts. They even tipped up all fluids in the engine bay. Very respectful and professional!
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August 2023 by Uday Krishna Subramaniam
Went to get brake pads replaced. They were very meticulous with inspection, jacked the car and showed me the wear and why they recommended changing rotors at the back and machined and resurfaced the fronts. They even tipped up all fluids in the engine bay. Very respectful and professional!
