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December 2023 by don Johnson
Jose was able to provide me some CVC- Guaranteed to pass. Unavailable at Walmart, AutoZone & O'Reilly. Thanks.
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December 2023 by MIkhail Nozdrin
Always a great professional service
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November 2023 by Angela T.
I tried to purchase items to do an oil change on my vehicle from your location recently. There were 3 visible employees and 1 other patron in the store. Not a single employee even spoke to me as I stood at the counter waiting to be helped. I waited more than 10 minutes while the witless and seemingly worthless "employees" stood around. One "employee" was helping the other patron, but the other two losers did nothing. I suggest strongly that you consider monitoring your employees better: send in secret shoppers, review your own camera footage, drug test your current witless, clueless and otherwise lazy employees, possibly hire better managment, but do something. I walked out after 10-15 minutes without ever being helped or even spoken to. What a shame. There are so many other choices when buying auto parts and we will not be returning. Apparently, Napa Auto parts is where "employees" go to take a napa, as it's definitely not customer focused or friendly.
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November 2023 by Maxim “Maxat Hybrid Repair” Popov
Great store very good managers easy to work with
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February 2023 by Brian Curtis
Weird unwelcoming millennial employees. It's like they were getting high in the back.Good parts though.
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December 2022 by Victor Preciado
I was stranded with a dead battery in front of 24 Hour Fitness in Downtown Sac and my parking expired at 8am and became a loading zone and I had to be out immediately or ticketed for tow. I called this location, Talked to Travis; told him I needed a battery asap. He said if I went online and purchase it over the NAPA website he could have it delivered asap. I did the whole process with him on the phone. It was done in less then 10 min. I even chose his recommendation the most expensive battery in the whole store. I even offered an extra $100 tip to expedite the delivery. My maps showed a 3.5 mile drive for 9 min away from my location. I paid $260 and these mofo’s never came. I called back 30 min later to check on it, and another employee said it was out for delivery and to be on standby.I got a call like 6 hours later from a polite guy named Max who said he barely got to 24 hour fitness and was there with my battery and I just told him I ended up having to tow my car to the dealer and buying a battery off the dealer and got to work at 9:30 am 4 hours prior.So you can just refund my credit card. Stay away from this location. This should’ve been a quick 10 min drive delivery. They’re gonna claim confusion, but I was very clear. I don’t fukc around when I talk
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November 2022 by Stuart Douglas
Travis was a great help, one of the best part persons I have ever dealt with in my 49 + years as a Master Diag. Technition.
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June 2022 by Carlos Castro
My visit here was great they ways have a great selection of items to choose from the shelves are stocked and aisles are clean.Overall a very nice visit and it was nice because my children can and I felt safe that they couldn't get hurt on any displays or had to worry about them triping on stock that needed to be put away. Thank you!
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April 2022 by Anna Daniels
Affordable & staff was friendly & helpful
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January 2022 by Jooon Ondabeat
This was the easiest car repair I've done yet the girl up front really knows her stuff 2 different mechanics told me I needed hoses/ water pump.I asked "Shelly" what she thought she recommended I try k seal . She grabbed me a bottle and explained how to use it! A $ 478.89 repair vs $16 .00 , no brainer?? thankyoo shelly my truck hasn't leaked since!!??
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December 2021 by Brad Alvis
Good for hard to find parts.
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October 2021 by T Ludwick
Staff at this store do not acknowledge their customers. This particular store is about 450 square feet. Staff just sat there playing with his cell phone after asking where is 10-40 oil for high milage 99 chevy truck. He did not move or speak. Gave my number 3 times before he actually typed correctly. Said a few prayers lol before I left.
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October 2021 by Laurie Adakama
Staff at this store do not acknowledge their customers. This particular store is about 450 square feet. Staff just sat there playing with his cell phone after asking where is 10-40 oil for high milage 99 chevy truck. He did not move or speak. Gave my number 3 times before he actually typed correctly. Said a few prayers lol before I left.
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September 2021 by nicholas brest
Super helpful staff
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June 2021 by Richard Damas
Got the wrong part Again
