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February 2024 by Peter Wyatt
Storm drain directly over the entrance, and no way to dry your feet on a tile floor is a great way to cause a slip n fall
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January 2024 by Greg Oliphint
Lots of products at a discount price.
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January 2024 by John Belardi
Always friendly helpful service.
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January 2024 by Carlos Castro
My visit here with my kiddos was great, my daughters were able to pick some great toys that were of perfect value. I was glad there wasn't any of craziness going on with people trying to steal large amounts of items, the security staff was on hand and available which made us feel safe while doing some light shopping.Overall Thank you for making this a wonderful visit to the location!
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January 2024 by Tia V
Busy for the holidays!
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January 2024 by Rachel Magallanes
Nice people, great service and found some good buys
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January 2024 by Dolores. WRIGHT
I got a pair of shoe
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December 2023 by Taissia Lehhova
I like this Ross, nice atmosphere, there is a choice of goods in addition to clothes.
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December 2023 by don Johnson
Friendly staff. Ok prices. Senior discount only on Tuesday.
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December 2023 by Anthony A.
This location racially profiled me for no reason and never apologized for their behavior! On 11/11/23 my partner wanted to go to Ross. He got a few shirts, pants and household items. I bought a shirt, house hold item, and dog toy. We checked out no problem. When I went home that night I thought about a house hold item I saw there that I didn't pick up, so I decided the next day (11/12/23) I would go back for it. On 11/12/23 I went back to the store, I found a pair of underwear and the house hold decoration I wanted. As I was walking around the store I noticed I was being followed by a white male with blonde hair and a theft prevention vest. I went to four different departments, each on opposite sides of the store and every time I was followed and clearly being watched by him. This highly offended me and after the fifth instance I walked up to the man and politely asked him why are you following me? Without making eye contact, he tried to tell me he has had complaints. When I asked if the complaints were about me he said no he's speaking in general. When I asked him again why are you following me? He responded that he monitors the high theft areas like shoes. Now that would be understandable if I was in shoes or carrying shoes, but I never was. I was in home goods, kids toys, pet accessories and men's under garments. I told him while I understand he has a job to do, I'm very capable of paying for my items and don't appreciate being tailed like that. Never once did he apologize during our chat, but after my questioning and complaining that he made my shopping experience an unpleasant one he only then stopped following me. I then went looking for a manager but instead came across a sales associate. The sales associate never once apologized either and instead pointed me towards the cashier. When I told the cashier I was just racially profiled she just smirked and responded, okay your total will be $15. I took my newly purchased items and left the store. As I was sitting there in the parking lot thinking about how offended I was to be profiled and how no one had the common courtesy to apologize for that experience. I decided to go back in and return all of my items from that trip. I then went back home, got all of the items I purchased from the day before trip and made a second trip out, just to return all of those items to a different Ross location as well. I have since decided that I will never again set foot in or shop at Ross but instead take my business to a more respectable business like TJ Maxx or Marshals.
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November 2023 by Aleana Grow
They had an awesome selection on so many items an things! An prices were all right!
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November 2023 by Michael W.
I'm in West Sacramento looking for a store for in-between time. The only store I can find close to me is Ross Dress for Less. So I decided to spend some time there, even though I have given up Ross for a couple of years already. But this time, it gave me a little surprise. This one in West Sacramento is the best Ross I have visited in the last few years. The store looks very organized inside. I found none or very few of the items on the floor. I don't see any empty shelves or racks in the store. All the merchandise looks new. I even found a couple of name-brand items in the store again. Wow! This is a significant improvement from the last time I stepped in Ross. The price is more reasonable now because of the items they carry compared to what they had a year ago. The workers are working hard to keep up with their jobs. The checkout line is moving fast. I hope Ross will be able to keep getting better. They seem in the right direction this time. I even stopped by the Rose in Elk Grove/Laguna Creek on my way home to find out they're also getting better than before. I'm happy to confirm that, yes! They're also much improved.
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November 2023 by Traci C.
Insanely rude fitting room attendant. I approached the fitting room with some bras and as I approached, she points at me and said, "That's gonna be a no." And that's how I learned that you're not allowed to try on bras at Ross.
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October 2023 by Ronnie D.
If I could give less stars I would. The guy named Ray that works there later in the evenings is super rude. Yesterday evening I stepped on one of their price tags that hold the security tag on. They're sharp and went through my shoe and my foot. The staff started to tell me they step on them all the time. They just wear thicker shoes. That's horrifying. Do we have to wear platform shoes at Ross not to get hurt? The rude guy behind the counter has a lot of sassy feminine energy. He was like "Oh well, sorry. What do you want me to do about it?". Hand wave and all. Didn't even ask if I was ok. I've had issues with him before. He's double charged my stuff and gotten sassy. That's too bad about that store.
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September 2023 by Jada M.
The store is cluttered, clothes are in the wrong places . The employees are very rude like they hate their job rude and if that's the case why work in retail . And also when getting rung up there was no did you find everything okay , no thank you or your total is just no communication what so ever . Associate #2362172 your very rude and I hope you get another job that makes you happy .