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February 2024 by DDouble DD
02/09/2024 The bathroom was totally remodeled. The tub was taken out and a shower was put in. The toilet, vanity, sink, mirror, lighting fixtures, exhaust fan and flooring were replaced. It was given a new coat of paint. We started talking to them at the end of September. They could not start the job until the beginning of January. They did an excellent job. The bathroom looks great. The cost of the job was higher than I liked but it turned out great.
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January 2024 by leslie brumer
First, the shower and installer were great! That's the reason why I gave them four stars. Otherwise, they would get one star.The problem is their customer service as it is nonexistent. We have a problem with the foot rest. We didn't get what we said we would get from the sales person. When you call them, you never get a callback. The last time I called and left a message was at least two months ago.So, if customer service is a must for you, use another company.
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December 2023 by John Sieren
I was injured the first time I used the bathtub. So, far, the. Management has dragged their feet, in regards for filling a complaint! They did however put a water cooling devise on the water heater as to keep the water cooler as it enters the house.I had burned my right foot toes, underneath them and the right side of my foot. It will take 2 more months before I heal. My foot Dr. stated it was 2 nd & 3 rd degree burns. The water temp was over 90 degrees after this they tested it.However, I never had any problem before until the tub was put in jested! Now, I am in pain, and my HMO says this is a third party injury, too. I strongly feel that this company should bend over backwards to resolve and compensate me, pay the medical bills, my pain & suffering and future expenses for medical too.Thank you for listening and I hope that I will not have to consult with a AttorneyRegards, John W. Sieren27 December 20238:18 AM
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December 2023 by mary s
I enjoy the tub it's beautiful
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December 2023 by michael dunne sr
They did a outstanding job for us - very easy to work with & would highly recommend their services !
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May 2023 by steven spriggs
they provided a new shower that replace a tubServices: Installation
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May 2023 by Juan Troy
The service from Day 1 was absolutely amazing! The installation person was also amazing! Arrived on time and finished on time! The sales portion with Nick DePalma was outstanding! Nick is such an amazing Design Consultant! My overall experience was just superb! I would recommend USA Bath!!Services: Installation
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May 2023 by J Walton
Great quality and knowledgeable technician. Dave did a great job remodeling our master bath. Highly recommend USA Bath.Services: Install flooring
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March 2023 by Robert Reavis
We did a shower replacement remodel everyone’s was extremely professional, very helpful. The work crew went above and beyond. From the time they got here till they left, they did not stop moving. Cannot recommend them high enough.Services: Shower refinishing
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March 2023 by sally morgan
David was THE VERY BEST inEVERY WAY!!!THANK U I AM DELIGHTED WITH MYNEW SHOWER!!!!’nService: Install flooring
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September 2022 by Nicole tonnu-triner
Isael was one of the best craftsmen I have had the experience to do work in my home. He was very neat and organized and did a very professional job converting my bathroom tub to a walk-in shower. He kept to the two day schedule and produced a fantastic job. At the same time he was congenial and treated us very well. I would definitely recommend him and USA Bath to my friends and family.Thank you again Isael!Services: Installation
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August 2021 by David Beal
usa bath did a great job on our walk in shower. the person that installed it did a fabulous job. this has helped my wife so much with her handicap. trying to step into a bathtub was impossible. we are so satisfied with the shower and the work.Services: Drywall installation
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July 2021 by Caroline Winchester
They only received 1 star because I needed to give them a star to post otherwise they would not have received a star.Scheduled appointment for an estimate for bath remodel. I received a call the day before they had to reschedule due to the person coming out had an emergency dentist appointment. Next available appointment was 2 weeks later. Then the day before the next appointment I received a call they needed to reschedule due to bosses coming in for a meeting and needed everyone there. I asked if the bosses were ok with cancel appointments and losing business. I was told yes they were okay with it. So, I told them I would give my business to another company. I guess this company is so big and has so much business they are willing to lose other business......or is it they did not want to drive from Sacramento to Patterson???? Maybe they should not be advertising in Home Depot stores out of their area if they are not willing to drive. Carol
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June 2021 by Andrew P.
Their two contractors (Anthony and John) removed our old tub and shower yesterday and replaced it with a new acrylic stall shower. Took about 9 hours to do and they worked efficiently and were very professional and courteous and did a great clean up job at the end. We are extremely satisfied with their work, Bath Planet's professionalism and decent pricing. Haven't used the shower yet, but it looks beautiful and is a big improvement over what we had. Satisfied customer in the desert.
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October 2020 by Cheryl Strait
To expensive for $13,000 bathroom job that the bathroom is only 5 by 6 feet that's way too much
