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November 2023 by Noemi Valdez
Never coming here again. Employees had a terrible attitude and acted like they were doing me a favor by doing their job. They had no idea I had ordered tires, no idea that I had an appointment. If I were a man they would have never spoken to me the way they did.Service: Tires
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September 2023 by ericsen yates
Purchased tires for $1100 online last week. Scheduled an appointment for today. See they canceled my order yesterday (no explanation). I’m calling and calling and someone just picked up and hung up. What the hell is going on?! I’m taking my business somewhere else to someone who actually cares.
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July 2023 by Farid Omari
Please don't bring your car here for an oil change. I had an appointment at @3 pm, and I waited till 7 pm. For only oil change. After almost 4 hours, they told "we are sorry we can't do the oil change."
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June 2023 by Alexander Afonin
Was here on Wednesday around 1 pm. There was no line, in just half an hour I got a message that the car is in service!20 minutes later oil change and filter change was ready)50$ for all, excellent service ?Just try to come here not on holidays and not in busy hours ?
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May 2023 by Joshua H Park
Employees of this place are acting like above the Walmart CEO. To change Oil minimum 2 hours wait time, still it’s up to them do it or not! I left my car at 3:17 pm and came back about 5 pm, everything was the same as beginning, one car was ahead of me but at 5 pm they were not doing anything but giggling each other! Top of that they don’t answer your question and laugh on you. What is this? We love Walmart I’m sure everybody same but this auto workers ruining the Walmart there for the Walmart should close this auto department or fire them all.
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May 2023 by Joshua Park
Employees of this place are acting like above the Walmart CEO. To change Oil minimum 2 hours wait time, still it’s up to them do it or not! I left my car at 3:17 pm and came back about 5 pm, everything was the same as beginning, one car was ahead of me but at 5 pm they were not doing anything but giggling each other! Top of that they don’t answer your question and laugh on you. What is this? We love Walmart I’m sure everybody same but this auto workers ruining the Walmart there for the Walmart should close this auto department or fire them all.
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April 2023 by Alex Kin
I came in 35 min before closing and needed one tire to be placed on the wheel-->couple of minutes job, yet the main guy REFUSED to do it, he said he cant do it... There were no customers, nothing.... Work ethics gone into the toilet nowdays.P. S. -->should have gone thru reviews before going there to waste my time and possibly get my stuff damaged, because "specialist" there seem to be as d*** and as ignorant as they come.Service: Tires
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April 2023 by Matthew Toenies
Extremely frustrating and unprofessional treatment here. It's no secret that Walmart services have a general reputation of representing the bare minimum of service and quality. We needed new tires and I was a bit nervous about Walmart but decided to take the chance.We set an appointment last weekend to get 4 tires on, being sure to let them know the exact type of tire. The day of the appointment we drove all the way to West Sac. The person attending us was at least polite but proceeded to tell us that the person who had set the appointment had apparently selected the wrong tire size, and told us that they did not have the right tires available. It was frustrating but I decided we could wait another week, though it's a bit scary having to wait considering our tires definitely need replacement and the roads are pretty slick with all our ongoing rain.So I set an appointment at the same location for the next Sunday (which is tomorrow). Just to be 100 % sure we didn't waste another trip, I decided to call in advance to confirm they had the tires ready. Good thing I called. I just spoke to the tire center and was told that no, they only have 2 of the tires.It is so frustrating to have wasted this much time and to have to continue driving in unsafe conditions because Walmart continues to act so unreliably. I would think that having an appointment actually counts for something. But if it doesn't guarantee that they will actually be able to perform the service, I'm not sure what the point of an appointment here even is. I strongly urge everyone needing tire service to find a more reliable place than Walmart!Service: Tires
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April 2023 by Charleen Walker
The price was good the customer service was not my car was there at 7am was told it would be an hour it was 2+ hours my car wasready no one told me until I asked
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April 2023 by Jorge Arroyo
You don't save that much in oil change compared to the fact it takes them 2 hours to do it. Just pay the extra and go to a place they respect your time.
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March 2023 by Taytum S.
I have been calling and they say to come in at opening at 7am for a oil change. I get here at 7 and there's only two other cars. They tell me they cannot give me a tire rotation which is also 20$ more, it doesn't come with an oil change for some reason. I ask them to top off my break and power steering fluid and they tell me they can't because I bought the cheaper oil change? And on top of this it takes them 2 hours for just a simple oil change when I was one out of three people here. Waste of time
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March 2023 by Kristina L.
I would give them 0 stars if I could! My husband went in at 6pm because he had a messed up tire and wanted to get that looked at and everywhere else closes by 6:30pm and they close at 7pm. He went in the guy that was there was very rude. Someone needs to teach them how to be polite and help someone out and could have been nicer. He said he couldn't help cause they close at 7pm and they have to clean. Mind you not they were helping someone with their tire outside. I wouldn't recommend coming here!!
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March 2023 by Cammi
Waited 20 minutes for anyone to even acknowledge I was there and then they said it would be 3 hours before they could help me
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March 2023 by Tariq
Nice people but very slow. Only 2 cars ahead of me, was told about 1.5 hrs, left 3.5 hrs later.Service: Oil change
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January 2023 by Ivan Petrenko
They process my refund of a car battery it turned out that my old one was good so did not need the new one. ?