Verizon at Westlake Village offers an exceptional customer experience, making it a top choice for mobile, 5G home internet, and business needs. Customers have praised the staff for their fabulous service and willingness to help. Francisco stood out for his determination in resolving phone issues, going above and beyond to troubleshoot problems. Andi exemplified excellent service with his friendly demeanor and attentiveness, ensuring every customer felt welcomed. Stephanie Ramirez received high recommendations for her kindness, professionalism, and positive attitude, contributing to a pleasant atmosphere in the store. The location itself is well-regarded, with convenient options for in-store appointments, online orders, and fast shipping. Overall, Verizon's dedicated team and supportive environment make it a reliable choice for mobile services.
Was disappointed to hear that it's no longer an actual Verizon store. However the guys who work there were pretty helpful and worked with me for over an hour to resolve a problem with one of my phones.
July 2026
Oh, I have to tell you, Esteban, Esteban, and Brianna at Verizon Westlake. We’re unbelievably helpful, kind and patient they solve the problem which I couldn’t solve myself. They couldn’t have been any better. They deserve something in their jacket. Thank you so much Verizon. I will never cheat on you.
April 2026
Best verizon shop in area. Sales people know how to fix phone problems. They fix my phone 📱 within 1 minute. Agent new what he was doing.
