Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody tests by appointment. The location is situated in the parking lot of the Westminster medical center, with the entrance in the center of the medical center, left of Seafood World. The facility provides various tests such as routine lab tests, pediatric specialty tests, glucose tolerance tests, and wellness programs, including biometric assessments. Scheduling appointments is simple through their website, allowing patients to select available times and enter insurance and personal details. Reminders and check-in links via text messages help streamline the process, making arrivals quick and efficient. Patients appreciate the ability to check in on their phones, with some reporting quick, smooth experiences, especially when the staff is helpful and friendly. The staff, including Ms. Kerry and a helpful female phlebotomist, are praised for their kindness, professionalism, and willingness to explain procedures. Many find the staff to be knowledgeable and caring, making the experience pleasant. However, some feedback mentions issues like check-in code scanning problems and the need for improvements in check-in processes. Overall, Quest Diagnostics provides quality service with a focus on customer convenience and safety, with face coverings required at all locations.
