“Had a great experience on Friday!! Kayla was soo nice and helpful with my return and even ordered the correct size tennis skirt for me. Didn't feel rushed at all, even though the line was kind of long. Great service from Kayla, will be returning to shop here at this location. Thank you soo much for helping! They also had the other color skirts in my size in store. Great selection.”
“Wonderful experience at JCPenny Whitwood! Olympia went out of her way to help me find a pair of jeans. I looked myself and Olympia went in the back to double check, but no luck. After that I decided to keep shopping around and about 10 minutes later Olympia came and found me in a different section of the store with the exact style, size and length jeans I wanted in hand! I could not believe it! Amazing customer service on her part!! 10/10 would recommend”
“i just love! above-&-beyond customer service & from the owner? sometimes unheaord of!
i went in to buy my niece some socks really quick cause we forgot her ballet slippers (whoops) so in the rush i unknowingly grabbed a size that were waaay too small, i payed & was on my way. well while we were at my car about to open the socks the owner comes out & notofies me & gives me the correct size we needed!
just amazing. he didnt have to come out yet he did! cause his customers are a priority, love that!!”