Kaiser Permanente Pharmacy receives mixed reviews from its visitors. Many appreciate the friendly and accommodating staff, especially in the pediatric department, where children can enjoy cartoons while waiting. The nurses are noted for their detailed and helpful approach during appointments. Patients have reported positive experiences with efficient services, including smooth mobile check-ins and timely appointments. However, some challenges exist, such as long wait times for prescriptions, even when ordered in advance. The facility is described as clean and modern, though ongoing construction may complicate parking and navigation. Visitors are advised to use contactless check-in to ease the process. Overall, while there are areas for improvement, many find the staff at Kaiser Permanente Pharmacy to be supportive and the environment welcoming.
Depending on the time of day it seems like it has a good system!!! 👍 Pretty decent waiting time!
February 2024
January 23, 2024. LVN Erika S Heintz was efficient with testing my blood pressure. She helped me to be calm with her words and music in her cubicle. I was anxious and she helped me to get through the test. The appointment was on time. I use the mobile check in and it worked out smoothly.
September 2023
Was in and out in less than 30 min. Nurse Erika was pleasant and efficient. Lab was orderly and quick.
