Total Wireless is praised for offering affordable plans and better customer service compared to other providers like Metro. Customers mention that the staff is friendly, helpful, and quick to solve issues, making the in-store experience positive. One reviewer highlighted that Total Wireless answered all questions and provided a great deal, paying only $25 a month. Others appreciate the coverage, noting a significant improvement over previous carriers. The staff’s helpful attitude and the ability to get deals easily make it a preferred choice. Additionally, customers received extra perks like free hats and felt no pressure during the switch. Overall, Total Wireless is recommended as a reliable, affordable option with excellent in-store customer service. It’s a good choice for those looking to save money and avoid frustration often experienced with other providers.
If you want to save money & get a better customer service & not get ripped off like next door at Metro! PLEASE Stop by Total! The girl was super chill & she helped me put a lot! At first I was a little unsure if I wanted to switch, but she was able to hook me up with a great deal & she gave me a cool hat!
January 2026
This was by far the only location that was able to answer all my questions. I got the best deal and will only pay 25 dollars a month.
Thank you!
December 2025
Rebecca is awesome, she helped me get back online:) after my not so tech savvy self, panicked a little
