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“Really fast service. I was on lunch break from work and needed my screen protector and phone case replaced. It was all done in less than 10 mins. I fully recommend.”
“Garland was excellent and took the time to explain all the details. He showed me comparisons between my old and new plan and even introduced me to fiber optics with Frontier.”
“Great customer service. I was looking for a Phone and got exactly what i wanted. Shout Out to Christopher, he gave me a nice explanaition and a fantastic deal. I am really happy with my experiencie”
“Walked into this store to upgrade my phone. I was kindly greeted by the staff and was informed about all the deals and promotions, The manager at this location went above and beyond in helping me set up my new iPhone. She was knowledgeable and patient. I will be returning to this location, great service ?”
“If you want to save money & get a better customer service & not get ripped off like next door at Metro! PLEASE Stop by Total! The girl was super chill & she helped me put a lot! At first I was a little unsure if I wanted to switch, but she was able to hook me up with a great deal & she gave me a cool hat!”
“Extremely fast repair on a water damaged iPhone, everything works perfectly after the repair. Price was on point as well relative to other shops in the area. Thank you!”
“This was one of the most positive experiences I've ever had at a T-Mobile in all of the 12 years I've been a customer. I upgraded and was assisted by Geo who helped me navigate with my old phone that had touch screen issues. Saying above and beyond sounds cliche, but that's exactly what he did. I was extremely happy with the phone and the customer experience. These upgrades take time but my wait was pleasant.”
“I bought a phone and they helped me and attended to me quickly. They answered all my questions very kindly. Victoria gives excellent customer service! I highly recommend this store ?”
“The screen wasn't placed right and you can tell because it's lifted on the bottom left and there's also a light shining through. The price was also expensive for the work. However I don't really care just glad i got my phone fixed for under 100.”
“I walked in here to switch my number over to my other phone and I walked out with a lower payment to my plan! Angie helped me out. She was very professional and helpful. Thank you!! I definitely recommend coming here for whatever the reason is.”
“The staff here is very helpful. I came in because I had a problem with my Google account on my Android phone. Jay sorted it out for me in just a few minutes and I was on my way. It wasn't even a Spectrum issue. I really appreciated his knowledge and willingness to help me out.”
“Todays date 2/4/26.
The staffs were soooooo sweet and soooo nice. And most of all sooo helpful!!! There was a girl and a guy there and I hope they will never leave.
Thank you thank you thank you!!!”
“Service good and friendly. Efficient. Only one problem, worker did not wear protective mask. When asked if he would put one on, he replied no. Needed phone so sat in car while upgrade was done. Wiped everything down like crazy when he was done. In non-COVID times would have been 5-stars, today, considered 1 star. Gave 4 because of efficiency.”
“Best customer service provided by Joselyn. My husband had his phone stolen therefore he needed to purchase a new one. Joselyn went above and beyond to show us how to locate his old phone Unfortunately we had no luck. The phone was turned off.”
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“Abigail the ATT Rep. Gave us 10++++ Service great store and knowledgeable staff!!!! Been there Several times for my own Emergency phone service Needs e.g.; broken phone, etc…ALWAYS PROMPT WITH ASSISTING US AND “VERY KNOWLEDGEABLE”? Great Whittier Store will ALWAYS Return!!!! Entire STAFF Helps each other and noticed that …Teamwork makes the Store what it is!!!!”