Victra is a Verizon Authorized Retailer in Whittier, CA, striving to create the best possible experience. The store is exceptionally clean. The staff is incredibly knowledgeable, dedicated, friendly, and very sweet and nice, offering courtesy service. Consultants provide quick and stress-free help, going above and beyond. They are thorough in explaining details and make great recommendations, allowing customers to walk away with more for less. The staff helps with a full range of needs, from new phones and accounts to resolving problems. Their work ethic is unmatched and they are the epitome of professionalism, leaving customers feeling happy and satisfied. The experience is the best ever at a Verizon branch.
Ricardo has great customer service. He assisted with my phone upgrade and my home internet update as well. Ricardo was very thorough in explaining the plans and benefits in my upgrade. Thank you Ricardo for all the help!
July 2024
07/06/24 I had a new phone come in through insurance due to mine breaking. I got the new phone but had misplaced my SIM card. Ricardo made the process very quick and stress free with an electronic SIM card which I didn't know existed. Very friendly and courtesy service 5/5
July 2024
Great customer service, very flexible personnel and great products!!
