“Although they didn't have in inventory the one tire I needed. They were very nice and even told me where I could find it. In deed I found it where they told me to go.”
“My car had to go to this shop to fix alignment. Months later, I ran a Carfax report, and I SEE THAT THEY RECORDED 177k miles in my car’s odometer in Carfax. But my car says only 27k miles right now. Now this odometer is fixed in my car’s records with Carfax. The buyers won’t pay any more than $15k, when it can be easily be sold for more than $30k.
This is really upsetting.
Update: 11/6/2025
- I discussed the matter with the manager of the shop. They admitted to the mistake and apologized, and escalated it to the corporate to reimburse me for the expenses I had with CARFAX, and corrected the records. I appreciate the manager Sam for addressing this issue. Obviously this was an extremely stressful mistake but I am grateful that they admitted to it, owned up to it, and fixed the matters to their own hands.”
“excellent service, corrected errors another shop had made plus added some new things my car needed to be in optimal running condition. I am so very appreciative of everything they do and are at my Jiffy Lube location.”