Verizon's Woodland Hills store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or place online orders for pickup, same-day delivery, or free 2-day shipping. The staff is known for being knowledgeable, patient, and welcoming, creating a positive shopping experience despite occasional wait times. Customers frequently praise specific employees, such as Anthony, for their kindness, helpfulness, and willingness to go above and beyond—lowering costs, explaining details, and ensuring customers leave satisfied. The team works well together, providing efficient and friendly service. Visitors also appreciate the staff’s competence in addressing various needs, from discussing new phones to resolving issues like SIM card replacements. While some frustration exists over new policies, such as SIM swap restrictions, staff members like Masha demonstrate patience and understanding when assisting with these challenges. Overall, the store is recognized for its helpful staff, good service, and a welcoming atmosphere, making it a reliable place for both new and existing Verizon customers.
Juan Gavarrete at the topanga Village office. We received best service from him would do it again. He was very helpful and fulfilled all our needs.
September 2026
David was so helpful!! I was able to get my claim started on my phone and preordered for the new iPhone coming out next week in less than 20 minutes. Thank you for your excellent customer service. You’re awesome !!
September 2026
I gave five stars because Abraham was patient and trying to recover my data to my phone and gave me the best plan for my family. Thanks again.
