Verizon's Woodland Hills store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or place online orders for pickup, same-day delivery, or free 2-day shipping. The staff is known for being knowledgeable, patient, and welcoming, creating a positive shopping experience despite occasional wait times. Customers frequently praise specific employees, such as Anthony, for their kindness, helpfulness, and willingness to go above and beyond—lowering costs, explaining details, and ensuring customers leave satisfied. The team works well together, providing efficient and friendly service. Visitors also appreciate the staff’s competence in addressing various needs, from discussing new phones to resolving issues like SIM card replacements. While some frustration exists over new policies, such as SIM swap restrictions, staff members like Masha demonstrate patience and understanding when assisting with these challenges. Overall, the store is recognized for its helpful staff, good service, and a welcoming atmosphere, making it a reliable place for both new and existing Verizon customers.
Absolutely love this Verizon location! The staff is incredibly helpful and friendly, making my phone upgrade a breeze. I walked out feeling like I got the best deal and the best service – highly recommend!
April 2026
See Juan G. For any phone assistance at the Verizon store in Woodland Hills, very patient thoughtful and pleasant do deal with.
February 2026
Raien was very patient and understanding with my needs and problems. He is the best salesperson to talk to for sure!!
