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February 2024 by Isai Tapia
Reina at front desk was very disrespectful and didn't make any breakfast and said she wasn't going to make any that was before 8am breakfast ends at 10am and the area was very dirty also the other ladies had the breakfast area super
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February 2024 by TJ F
Overpriced garbage. Charged more than advertised price. No breakfast as advertised. Was too tired to care at the time but I have a minute now to warn others. Stay somewhere else. I should've looked around a little longer, plenty of other places.
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February 2024 by Margaret D.
BW has never let me down before. I've used them all over the country. Until this trip. Actually went in summer of 2023 taking my kid to college in Oregon. The AC didn't work well in the room; turn the fan to high and it's the same as low. I had to turn it sub70 to get any coolness. It was probably 75 when set to 68. Short curtains in the shower plus a very strong spray mean water blows out onto the floor. Which explains why it smells like a basement. Not a redone basement but like my grandma's basement with the water problem. Also the bedskirt has a gross sticky-looking stain on it that might be grape jelly, congealed blood, some kind of wax, or idk what. They charge a $50 security deposit that I assume I'll get back. Honestly the chain should be ashamed of this one. Lots of druggie types around too which I'm not used to seeing at a BW. It cost almost $200 to stay here (with security). The lady working here was nice and seemed embarrassed of the quality when I showed her the pic.
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February 2024 by Elsa Santos Diaz
2/8/24 After driving from Portland Oregon to Woodland Ca in one day was tiring and couldn’t wait to get to the room to rest arrived around 930pm staff at the front desk was very nice we turned on the heater in the room working good until middle of the night it started making a loud noise we turned off and back on the temps outside was in the 30’s so didn’t get any sleep at all it was cold and very late and super tired that was room 255. Shower also had some hairs on wall and on shower curtain. Bed is on a medal frame so it did make noise every time we moved. Couldn’t wait to get up and start our way home around 545 I did mention to the girls at the front desk and also showed them a video of the noise and said they would put a ticket in to get room fixed that’s all that was said. I have been to many best westerns and time was a bit disappointed last thing the EV charger is very very very slow
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February 2024 by Allison Couch
The carpets and chairs were filthy. There was hair on the floor in the bathroom. Would not recommend.
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January 2024 by Pamela Pratt
We've stayed here twice now...we were in room #156 this time. It's been recently remodeled and is lovely!
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January 2024 by Sindi Ingersoll
I can't say enough great things about the rooms and especially the staff at BW Shadow Inn! My flight to Pensacola from Sacramento International Airport was scheduled to depart at 0530 so I drove down the night before and stayed at the Best Western in Woodland. My flight ended up being delayed over two hours which meant that I was going to miss my connecting flight in Houston. My new flight left at 1159pm so I would have had to spend the day and evening at the airport waiting for hours with nothing to do. The staff at BW Shadow Inn were amazingly helpful and arranged for me to spend the day in my hotel room and if that wasn't awesome enough, they let me park my car in their lot for a tiny fee and then helped me arrange for an Uber to take me to the airport since I have a hard time driving at night. I highly recommend staying at Best Western Shadow Inn in Woodland California!!
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January 2024 by Donna Bellucci Rich
They are upgrading so hopefully next time the rooms will beupdated.
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January 2024 by Roger Garcia
Great staff, rooms well maintained every time ?
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January 2024 by Jessica Martinez
Very accommodating and friendly checking in and out.
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December 2023 by Arturo Baltazar
Love it, clean and very quiet ?
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December 2023 by Lyle Nussbaum
The front desk person was really nice and efficient in checking us in. The bed was fairly comfortable. It did make a weird boom sound every time we moved. I think it was the metal base.Rooms: Nice room. It was clean but I think they forgot to sweep the floor or the sweeper was not working properly. Other than that it was a nice room.
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November 2023 by John Paul
Our COLLEGE wrestling team had been on the road and at a tournament all weekend, so we wanted a hotel with a hot tub/spa and guess what?? They field their hot tub with cement, yet still claim to have one on their website!!! Such a missive disappointment, then to add icing on the cake, check-in took over 30 minutes!! I’ve enjoyed Best Westerns in the past, but NOT the one in Woodland, California!!!
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November 2023 by Mary Gunderlock
I gave 1 star because that was the least I could give.November 01,2023-November02, 2023Where do I start? Staying at many Best Westerns throughout my 67 years, I have always been given at least a bottle of water. Nothing was offered at all. I arrived after 6pm to find my room had ice in the sink, the old ice bag in the ice bucket, an open bar of soap on the sink, a soiled chair (looked like pee) and trash in the wastebasket. I walked up to the front desk and was told they would make a note of it! I asked if I could get some soap and was asked how many? I said at least 2 and you might as well give me some towels because I have no idea if they are clean. I was exhausted and just wanted to relax, so I took a shower. Now, I'm pissed!!!!! I walked from the shower to the bed. I slept on my blanket and pillow I brought for the trip afraid of what I would find under the sheets. My feet were black. I called the front desk and the gentlemen there said he would make a note of it. I said that is what the last person said. He said "no, I want your phone number so the manager can call you." He also offered me another room, but I explained that I was in my pjs and packing everything up would be a hassle. I was told the manager would be in between 7-8 am. I made sure I was up at 7 and proceeded to have a visit with her. I explained that I was in room 106 and asked if she had any notes from the night shift. She said she hasn't looked yet. I explained everything and she said she was sorry to hear about my stay and would say something to the cleaning crew. Then she said I'll take 50% off the bill. That was a nice jester, but really???? I should have got a free stay! If you are really interested, I have pictures to document everything!
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November 2023 by K. M. Hall
Nice and quiet has barbecues outside, so you can cook your own food has a little rest area outside as well. We could sit and chill with the fire pit. This place was awesome.
