Geek Squad provides repair, installation, and setup services on all kinds of tech at Best Buy stores. Their agents handle computer and tablet repair, TV and home theater setup, car stereo installation, cell phone repair, and home appliance repair. They fix most makes and models, no matter where they were bought. Reviews highlight agents who are patient, helpful, and provide excellent, friendly customer service. Agents are described as professional, knowledgeable, efficient, and expert installers. They carefully walk customers through options, set up new devices, and transfer data. For installations, teams work simultaneously and ensure customer satisfaction with placement before proceeding. Agents are recognized for being patient with customers unfamiliar with electronics, explaining things clearly, and suggesting suitable products without overselling. Customers report very happy results and highly recommend the teams, noting appreciation for their professionalism and positive service. The experience is consistently noted as great.
This location is good. Everything is currently on sale. There are manyOf electronics and stuff. All of the phone cases are gone. The line was really short and check out was super easy. The store is quiet and the store is clean seems like no one is there at today.
March 2018
I'm extremely happy with the support I received on my Samsung tablet. I knocked it off the desk (before I had a case for it) and cracked the screen. The turn-around time on the screen replacement was amazing and it was covered under the extended warranty. I'm glad I bought the Geek Squad warranty!
