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“If it were possible, I would certainly award Amber more stars. Amber was truly exceptional; I greatly appreciated her demeanor and the assistance she provided to both my daughter and me in renewing our passports. I was very pleased with the service she offered. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“The staff here are so kind and friendly ❤ and very patient...They were very helpful when I was trying to send my Selective Service letter. They were also extremely patient when I came to fill out my passport application: I was late and filled out both pages incorrectly...so grateful the staff took their time with me ❤? thank you ?
Also glad the office finally got an AC! No idea how the workers were surviving in summer months before that ?”
“I’d like to leave a review for Chanda!
Every time I come in, she is always friendly, helpful, and professional. She always guide me on the best way to send my packages and makes the whole process much easier.
It’s honestly hard to find this level of customer service at USPS, and I wanted to recognize her for it. If you visit this location, you can expect helped by someone who truly cares about helping customers.”
“Jean was super helpful and very patient with me and my fiancé. She had informed us that our mailing box was incorrect. We were able to buy a new box and use our original shipping label. She was able to manually enter in a very trouble barcode into the system as well. Even though we came close to closing time. We didn’t feel rushed to hurry and exit. Jean is an amazing worker and goes all out for each and every customer. Thank you so much Jean!! You are greater appreciated for everything you do!!!”
“First time at this PO. Mind you, I've been to many, because I mail packages back home a lot. It was small but had all the necessary supplies for shipping, even a couple of local cards. Michael is not too friendly. I'd describe him as serious but polite, and that may have to do with him probably being the only clerk there. If you don't mind waiting and in no hurry, it's convenient for those of us who live in the area. He's a huge Warriors fan! From all the fan gear posted. Bay area sports represented, of course!”
“Kind man answered so many questions and helped me ship some tricky envelopes - he's an expert, kind, competent, and super awesome! Will be back for any postage help
Ignore the bs reviews lol, the thousands of happy customers move on and don't think about leaving a review for... the post office.
Thank you kind & helpful man”
“Could you please explain why there’s currently only one staff member assisting customers at the post office? The line has grown to about 15 people, and it’s been this way for quite some time. Are there any plans to return to having two staff members at the counter to help with the demand?”
“Best post office ever! Over the years Jonathan and Jack have persevered through the CZU lightning fire complex evacuation of town, the Covid epidemic, and extensive remodeling, just to name a few of their challenges. Each was handled with ingenuity and excellence. They always came back stronger. Now the challenge is the holiday rush with hundreds of boxes arriving daily (700 in one day was a record high).
All this in a town with no home mail delivery so they can get pretty busy, which is an understatement!”
2:15 - 5PM 9:30AM - 1:30PM
364 Woodside Plz, Redwood City
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“Great food selection and the produce is always fresh! The staff is friendly and helpful, which makes shopping here a pleasant experience. It's my go-to spot for groceries and I love the weekly deals they offer!”
“I have been a customer here for at least 5 years. It is an excellent location, lots of street parking, very friendly staff and outstanding service. The lobby is always very clean and a very nice. I would not go anywhere else as they always take care of me.”
“I had a great experience at the USPS location thanks to Naina. I arrived close to closing time with an important piece of mail that needed to go out the same day, and she went out of her way to help me get everything processed quickly and correctly.
Despite it being the end of the day, she was patient, professional, and very kind. She made sure my mail was sent without any issues, which I truly appreciated given the urgency.
Thank you, Naina, for your excellent service and for going the extra mile—it really made a difference!”
“I have been using this post office for as long as it has been there and have found the staff to be mostly helpful, courteous, and friendly. Sometimes I have to wait 10 minutes give or take.”
“Alicia was Awesome to everyone. Do they know they have a homeless guy in front..?? (..wearing a ? tutu..talking to himself..)? I think he needs housing & help.. Hello Menlo??”
“Not that hard to find. You just have to park across the street in lot 6. Just look for the sign VA Hospital Station, United States Post Office. The woman inside was actually quite friendly!”
“Rapid Drop off is extremely convenient.
Scan prepaid label -> select options accordingly -> print out receipt -> drop off in the bin nearby/pass to the USPS staff over the counter
In and out within a minute or two”
2 - 5PM 9AM - 1PM
855 Jefferson Ave, Redwood City
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“Every time I’ve come to the post office, I’ve had a great experience! One employee, an Asian man whose name I wish I knew to give him a proper shoutout, has been manning the counter the last three times I’ve been there and he is very knowledgeable and good at his job! I was impressed each visit by his efficiency. It didn’t matter how long the line was - I never had to wait very long. He’s been able to answer any questions I have and has been very kind in addition to his efficiency.
I feel genuinely confused by all the low ratings of this post office as my experience has been quite different. Yes the parking is tricky and yes it’s unfortunate that there isn’t a letter drop available outside of the building, but I’ve had great service.”
“Anjana, USPS Passport Agent, was super kind, efficient and knowledgeable. Please note only a passport agent can process a passport or passport card application. If it a question pertains to any passport application arises, don't ask any clerk behind the counter. They'll defer your inquiry to the passport agent. I completed an original passport card application today. Additionally, you must sign your documents in front of the passport agent for verification and certification purposes. I highly suggest you make an appointment and arrive 10 mins early. When you arrive promptly purchase a money order for your US Department of State fees right off the bat, which are separate from USPS handling fees. US Department of State fees are paid with money orders only. And finally, the entire counter team there at the Delaware USPS station are absolutely wonderful. Very, very helpful, polite and courteous. They've got DMV beat by a mile. Happy New Year!”
“This is one of two Post Offices in the area that I know of that has a Self-Service Kiosk AND where the lobby is open 24 hours - AMAZING ? LIFE SAVER! The other Post Office with 24-hour Kiosk access is in downtown Mountain View. SO GRATEFUL! I can never make it to the post office before they close - so I LOVE LOVE LOVE the 24-hr Self-Service Kiosk. You can buy postage, get Priority Mail packaging and mail it all on your own. We are so lucky to have this available to us and I hope they never decide to close the lobby. Thank you USPS. Big fan of this service!”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
1 - 2PM 10AM - 12PM
1765 E Bayshore Rd suite f, East Palo Alto
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“I had a great experience at the Woodside Post Office. Monique and Daisy were both super friendly, kind, and helpful. I had a question about shipping a package to Germany, and they took the time to walk me through the process and make sure everything was set up correctly.
What I really appreciated is that they accepted the discounted shipping level I was using — I’ve been to other post offices where they give you a hard time about that, but here, it was no problem at all.
The whole visit was easy, smooth, and just plain pleasant. It’s not often you leave a post office in a good mood, but this one honestly made my day. Thank you, Monique and Daisy — you’re the best!”