“I have a hard time finding shoes that fit my feet that are comfortable. Mayra was more than helpful, I tried on so many pairs of shoes and found a pair that fit and was comfortable. They didn't have the color that I wanted in store, So Mayra reached out to another location and found that there was one pair available, and is having that pair sent to the Yuba City store for me. I am grateful.”
“Aubrey greeted me with an immediate “Hi! How can I help you?!” Soon as I walked in and I loved it! Her customer service was soooo on point. I had my two littles with me and I didn’t want to be in there long…it was a busy Saturday. I went in for the platform black & white checker vans & had those exact shoes in my cart on a very popular site most of us shop at lol but stoppped in Journeys since I was in the mall to check if they had my size. Aubrey was eager to help, knew her stuff, I had questions about no show socks, she grabbed me a pack of both black and white and knew which size to get based on my shoe size. Didn’t even have to ask me. She was friendly, bubbly, fun & helped me sign up for the members program they offer. Saved 10 bucks too. Great(and fast) experience. I used to browse in store before kids but now I’m an “In & out” type shopper. Idk if she sensed that or is simply just on her stuff but I had a great shopping experience. My new kicks are sooo cute! Thx Aubrey!”
“Visited May 15 2026. See my receipt. ( I hope I am reviewing the shoe palace in the mall). Its a vibrant location near the entrance of the mall. I got onto their website looking for a specific running shoe. They had it in stock but not my size ! I got an extra pair of tennis shoes as I walk and run alot. They were not familiar with the coupon you get when you sign up so luckily I had it for even a deeper discount! Good selection and friendly service. Btw...is it a trend you can only try one of the shoes at a time? Luckily when I got home they both fit! Weird!”
“employee was awesome!!!! Thank you Jennifer, my fav employee there! Dealt with few others whom were rude, not so kind,,but shes always happy and readily available to help”
“I'd like to give a huge compliment to the Yuba City store manager, JORDAN. She has the best attitude and displays the highest level of customer service. She's been extremely helpful every time my daughter and I come in to shop with Finish Line. I don't know what y'all are paying her, but please give her a raise; she deserves it!”
“Came in last Saturday 1/24/26 in the evening and had a nice experience. Larissa S. Was quick to greet me & let me know she could help if needed. After looking around a bit, I asked her to help me find a certain shoe brand in a size, etc. She was quick and excited to help. People should keep in mind that a lot of common sizes aren't available, but I am certain Larissa would be glad to order them for you. Of course I can buy shoes online, but will go back just for such on point customer service.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.