-
February 2024 by Jessica Martinez
Always available to help and answer questions that I have about great people
-
August 2023 by Julie Panuzzo
I have two phone lines with them but this is the first time I came into this location. My wife and I were inquiring about the Internet service. We had every question answered and great suggestions provided. Excellent service.
-
August 2023 by Joanna Nelson
The ONLY reason this company is getting a star from me is because that's the only way I can leave a review. DON'T GET THIS PHONE COMPANY THE SERVICE IS NOOOO GOOD.
-
July 2023 by Michelle Glenn
I'm so grateful Jolene was very helpful I was having problems paying my phone bill online tried for 3 days nobody could help me walked into the store and in 15 minutes she had everything taken care of . Including getting me back the $5 fee that's charged in the storeThank you so much I appreciate everything you did?
-
July 2023 by Rob Leon
I was sent a.text with an offer to apply for the ACP program. I then checked Metro by T-Mobile's website and confirmed the ACP program information. I drove over an hour to get to this store only to be told that I was wrong and they could not help me. I was told that I would have to purchase a phone and pay for a plan and then call customer service to sign up for the ACP program. I was lied to and the store employee was not only rude bit treated me as if I were a piece of trash. I will never do business with this company of they cannot rectify this situation.
-
May 2023 by doug brady
Joleana is an outstanding employee, very knowledgeable and professional.
-
April 2023 by Joel Kirby
Thank you for all your help Jolene im happy to get my new phone set up. This. Location is very clean friendly staff and is always very helpful.
-
April 2023 by Ruth Couch
Joshua was the nicest man that helped me. Excellent customer service and was very kind and patience with me. God bless
-
April 2023 by Darlene Tomlinson
Joleana helped me a lot with my games on my tablet I always go to her
-
April 2023 by Karen Taylor
Joshua was the nicest man to help me out thank you metro
-
February 2023 by Priscilla Soto
Joleana was extremely helpful and kind! I would recommend her for any questions or concerns. ??
-
November 2022 by Sierra Mapes
Great prices and alot of items to choose from
-
September 2022 by R J
Barely service in Southern CA, haven't been able to make calls all day, and when I traveled out of state for summer break my service was completely non-existent, wouldn't connect to towers. Do not switch to Tmobile metro, you will regret it. You won't be able to make calls which means you can't even call customer service to troubleshoot! And their rates are more expensive than ATT!
-
July 2022 by Tiffani Hillin
Why have an office in an area where your service barely works? I feel ripped off and my business is suffering thanks to y'all! Could have gone elsewhere and really wish i had.
-
October 2021 by Annette D.
Unfortunately highly incompetent. I had a warranty exchange of my iphone, and the staff didn't know how to transfer my data, nor updated the new iphone to it's current iOS version and wanted to keep my old phone and give me the new one without data transferred nor having it updated. Why? I had to go home, research the topic, came back, had to wait for 2 hours for the new phone to be updated before the data could be transferred. Alex from the 29 Palms Store was able to help on a Saturday and it is very worth driving to 29 Palms or another store to get decent service
