Victra, the Verizon Authorized Retailer in Yucca Valley, CA, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers praise the store's professionalism, friendliness, and helpfulness. Employees like Red, Redd, Garett, and Jacob have been commended for their patience, knowledge, and willingness to go the extra mile to assist customers, even with tasks like setting up devices and services for elderly family members. The overall experience at this Victra store is described as relaxed, pleasant, and stress-free.
Went into the Verizon store looking for a mobile hotspot. Jose greeted us quickly and was very knowledgeable, efficient and personable! The product he recommended after pursuing several options, was just what we needed! Fantastic customer service all the way around and they have a great team there.
July 2024
Jacob provided great customer service, helped with my phone issues and home internet.
July 2024
Redd was excellent! He explained everything in detail. He had us in and out quickly.