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March 2024 by DeAnn Curry
It was very good
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February 2024 by AKASG StealthWølf
If your looking to get Verizon in yucca valley are your phone will not work off of WiFi Ive been dealing with this for about 3years now worst service provider out there plus yucca valleys store has no customer service and don’t want to help you what so ever! Will be switching soon
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February 2024 by J H.
Excellent customer service! Jacob went above and beyond to help me resolve an issue transferring my phone number back to Verizon. Top tier treatment, rare these days. Thank you
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February 2024 by Ernie M.
Everyone knows how important cellphones are now days and they have became a big part of everybody's life. When I realized my iPhone SIM card went bad on my phone I didn't realize I had no cellular service for 18 hours, my phone worked on WiFi but no cell service. I looked up the nearest Verizon store near me my location and found this particular Yucca Valley store, I was greeted immediately and only waited about 10 minutes. Jose was great and friendly, I told him my issue and had it resolved within minutes. Thanks again for the excellent customer service.
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February 2024 by Tom Tatum
Redd provided excellent service during my time at the Yucca Valley Verizon store. He is very knowledgeable about Verizon products and plans, figured out ways to save me some money and time. I highly recommend him.
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February 2024 by Destinee Swival
Elijah was such a huge help! Answered any questions I had and explained every step in detail for me to understand! I would definitely recommend Elijah if you want to buy or trade a phone and to buy accessories! I was very happy!
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February 2024 by Jennifer G
Jose was excellent. He was pleasant, patient and went above and beyond in helping me and my two daughters. It was a long process (more than three hours) but we left with everything we wanted and needed.
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February 2024 by Robert Moreno
The individual who help us was very patient with us in answering our questions.
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February 2024 by Michael Gaunt
Redd McClure was the best! He set up my daughter and wife's cell phones (case/screen protector/transferred data, etc.). He was professional, patient, and attentive. Thanks for the great customer service.
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February 2024 by Daniel Flores
Knowledgeable associate,satisfying service.
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January 2024 by K Murphy
This store is always most helpful, be it helping switch plans, buy new phones or fix technical issues.
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December 2023 by Erik Z.
I went to this store today to ask a questions about the international plan, basically I read online that Verizon charges 10 dollars a DAY for international plan so I went to confirm this. When I went in I spoke to a representative who I'm sure will know who this is if he sees this and I asked him about it and he basically told me that if I switched my plan to unlimited ultimate I would pay the same that I pay now with the get more unlimited plan and keep all my perks so nothing really changes aside from me not having to pay 10 dollars a day for international usage so I said awesome and made the switch to unlimited ultimate. While I was there I emphasize how sometimes the reps get things wrong and he ensured me that everything he said was true cause it was in black and white so I said "okay" when I left I realized that my perks were gone from the unlimited get more plan and I had to switch back to keep my perks I had before; however I am being charged for having the unlimited ultimate plan for only 1 hour. Point of this review is do not trust this stores employee as clearly they don't know what they're saying at least the person I spoke to cause it cost me money for a plan I had for an hour and could have been avoided if he just was honest and knew what he was talking about.
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December 2023 by Hannah Schrock
Jay helped me get a new phone and he was amazing! Couldn’t have found better customer service anywhere else!
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December 2023 by Laura Myers
Want to waste hours of your time? Go into this store. Would highly suggest doing any business online. Gone are the days of in-person going fast or smooth.
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November 2023 by Justin Lieras
These guys know their stuff. They will go above and beyond to take care of you. Jose H. and Tyler B. absolutely provided the best service I've ever experienced in a cell phone store front.
