Verizon provides a positive and efficient experience for its customers. Staff members like Trinity, Ellie, Johanna, Stephanie, and others are described as helpful, knowledgeable, and courteous. They take the time to answer questions, solve issues, and assist with phone upgrades, often in a timely manner. Customers appreciate the friendly attitude of the staff and their professionalism. The store offers quick service, with some customers able to leave with a new phone, backup downloads, and accessories within just 30 minutes. Many reviews highlight the staff's patience, especially when helping older customers or those unfamiliar with technology. The store also successfully assists customers in switching from other providers, making the process smooth and straightforward. Additionally, the staff is attentive to individual needs, exploring all options to ensure customer satisfaction. Overall, Verizon's store is seen as a helpful, friendly, and efficient place to get phone support, upgrades, and service, leaving customers satisfied and willing to recommend it to others.
They were helpful. Some of the things that I was told by 1 employee I was not helped with when I returned. I was told I had to call Verizon directly. It was very frustrating. The manager Trinity is very sweet and handles things quickly and efficiently.
August 2026
Needed help with my phone and tech was able to fix my problem!.
July 2026
We had our internet service with this establishment until we did not. We received excellent customer service when we did inquire. Thank you for serving the community
