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October 2024 by William Smith
Jeff cut a piece of plexiglass to perfection. It fit in the window perfectly.
He also took the time to be sure I got the proper caulking and adhesive. Thank you, Jeff.
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October 2024 by Daron Bautista
Mikey was so helpful with showing me the items I could use to help me repair a window. Amazing customer service
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September 2024 by Don'tdrinkthecoolaid
Regular hardware store has a slight variety
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September 2024 by Ken Martin
Very helpful staff
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September 2024 by Gabe Hudson
Great customer service! When I had asked Mikeala where to find washing machine hoses, she had helped me with smile and showed me what I needed immediately.
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September 2024 by Pat Sorenson
Kat is a fabulous, caring, knowledgable, friendly, personable and fun person that I had the priviledge to interact with during my brief at the counter ready product purchase. She rocked my universe to infinity and beyond.
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September 2024 by mogo. miller
Extremely rude staff would not let my spouse use the bathroom during her shopping experience. They refused to provide her the bathroom code when she went in to purchase light bulbs. Even when she showed the staff she had set her product on a shelf so she wasn’t bringing it into the bathroom. Staff was accusatory and made her wait an extended period and nearly refused to let her use the facilities. The female staff member implied that my wife was attempting theft or drug use. She called over the manager instead of providing my wife he code to the bathroom. She was dressed well and wearing work clothes. The only thing that we can think of is discrimination based on her appearance and ethnicity. We will never shop at this Ace Hardware again and I suggest any POC and minorities to avoid this location and inform all of your friends and colleagues that this location and this staff is discriminatory and the customer service is extremely poor. Avoid this store.
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August 2024 by Mylife4jesus1969 yahoo com
The Ace Hardware on 72nd and Sheridan is not very helpful.
The store manager Jeff refused to give me the district manager's phone number when I asked for it and the cashier took off his name tag when I asked for his name.
DO NOT shop at this location unless you want very bad customer service.
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August 2024 by Kenneth Jones
Nice new store, hope the keep growing.
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July 2024 by Les Szabo
Great store, the personnel are very helpful.
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July 2024 by Bob Wilson
Staff is friendly and quick to help you find what you're looking for.
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July 2024 by Lois Ridgeway
I was welcomed upon entering the store and offered assistance with finding what I needed.
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July 2024 by Fernando Núñez
Friendly and helpful staff
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June 2024 by Lloyd Mills
Great service and good products. I've had very good interactions every time I shop here. My only complaint is the lag time for screen repair/replacement. It seems there aren't enough qualified individuals available.
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June 2024 by Marcus Matthiesen
This store is very Unorganized and dirty. Enough said. I guess Ace is not the place. Home depot is the place now.