Carpet Exchange, established in 1987 in Arvada, Colorado, is now the fifth largest specialty floor covering retailer in the nation, with 17 stores across Colorado and southern Wyoming. The company offers a wide selection of flooring products, including carpet, tile, area rugs, hardwood, laminate, and luxury vinyl. They also provide a variety of granite and quartz countertops. Customers praise the staff for being helpful, patient, and professional throughout the entire process. Many reviews highlight the quick and efficient service, with installers like Hector Marquez and Jesse delivering fast, careful, and high-quality work. The store managers and staff, including Kim, Andrea, Jessica, and Judy, are often commended for their support, quick responses, and ability to resolve issues promptly. Customers appreciate the friendly atmosphere, reliable service, and beautiful results, noting that the installation team takes great care of the property. Overall, Carpet Exchange is recognized for its large product selection, excellent customer service, and commitment to delivering great flooring solutions.
Needed a quick install for a house going on the market. We stopped into the store and Jeremiah came out the same day to measure. The carpet was installed within 4 days. The installer did a fabulous job and cleaned up completely. Excellent experience.
May 2026
Ken and Carpet installer Nelson provided excellent service and carpet looks amazing.
April 2026
Rachel at the Thornton store was super helpful and communicative. They made this purchase very easy! Great product and showroom allows you to see every product.