Premier Members Credit Union is a banking institution that emphasizes the importance of treating members like family rather than just customers. They believe in the art of banking, focusing on community support and member care. Many members appreciate the low rates, personalized attention, and the commitment to giving back to the community. One member shared a positive experience with a staff member who recommended moving funds to a CD, demonstrating the helpful service provided. However, there are mixed reviews regarding customer service. Some members have encountered challenges, such as issues with expired IDs when trying to obtain a new debit card, leading to frustration. In contrast, other members have reported smooth experiences, including effective resolutions for fraud cases, reinforcing the credit union's reliability. Overall, Premier Members Credit Union strives to create a supportive and community-oriented banking experience, but individual experiences can vary.
