1-800-PACK-RAT is a portable storage container and moving company serving the Aurora, CO area. Customers report that their belongings typically arrive unharmed and on schedule for both local and long-distance moves. The service offers flexibility for on-site or climate-controlled warehouse storage. Many drivers are described as professional, friendly, knowledgeable, and skilled at maneuvering and placing containers. However, the experience can be stressful and frustrating at times. Significant customer service issues are reported, including long hold times, frequent transfers, and problems with scheduling and pricing. Some drivers did not follow proper safety procedures when handling containers, and there were instances of unprofessional behavior. The company does not deliver to all locations, such as mountain areas, which can require customers to arrange final transport themselves. While there were hiccups like late deliveries, many customers had a great or overall good experience and would highly recommend the company for a long-distance move.
Daniel was excellent.The best you can find . . 5 stars is not enough....I give him 30 stars !
August 2025
Mario our driver was very professional, arrived on time and was very safe when loading up our container. Really enjoyed how easy it was to use the service! Thank you!
August 2025
Great service from a great delivery driver CARLOS C!
