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March 2024 by Kathy Flanagan
Justin was awesome. Thanks for the fast flat repair
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March 2024 by Stacy Finch
We bring all of our company Land Rovers here. Once again Justin got us in and out on a Sunday morning and got our issue resolved! He is very knowledgeable and I observed him extending that same courtesy to other customers while we were there. We are ready for our road trip! Thanks again and we will see you soon with our other vehicles.FIVE STAR SERVICE!!
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March 2024 by Ernesto paz
Great customer service here and definitely stands out from the rest. John worked diligently and efficient on our problems on our vehicle. 10/10 experience and would recommend.
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March 2024 by Ray Reedy
Great service fair pricing attention to detail fantastic
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March 2024 by Rene Portugal
Love this shop ! Justin Block helped me out w great costumer service and kindness. They do great work and will take care of you ! Will definitely come back for more work done on my vehicle :)!
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March 2024 by Stickup TV
Jeff took care of my flat tire in no time
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February 2024 by Boniface Nwankwo
Already
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February 2024 by Max Valuck
Jeff was great, got us taken care of quickly at the end of the day.
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February 2024 by kendall Price
Showed up to the store unexpectedly today and I couldn’t believe they could fit me in and they have much better management. I would like to Joe Jose and tell him and his crew. Thank you so much.
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February 2024 by Brent Brown
I had an appointment for an oil change and tire rotation. I walked out with an oil change and no tire rotation. Apparently it's to much effort for Jose to do his job. I only came here cause this is wher I purchased my tires. I also found a coupon while waiting and Jose said it's to late. How is it to late I haven't paid yet. I have done this before and have never had an issue. With the attitude Jose had it was obvious he just didn't want to be at work and do his job. Now I'm stuck setting up another appointment somewhere else to get this tire rotation. I ts so crazy how one person can destroy the customer experience. Before today Big O tires was my choice now I'll be taking my money ? somewhere else.
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February 2024 by Overton Spence
Jose at Big O Tires provided exceptional customer service. Knowledgeable, professional, and efficient. Highly recommended!
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February 2024 by Savier Stephens
Amazing customer service from Jose!
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February 2024 by Tyler Sylvain
Jose is the man. Was very professional and kind.
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February 2024 by Ellyll Shackelford
Jose was great, direct and informative, and the repair was fast! Thank you!
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February 2024 by Teresa Bruggink
Let me tell you about this place!! I brought my truck in with a nail puncture in one of my practically brand new tires. The hole was too close to the sidewall for it to be repaired. The cost to replace this tire was seriously unbelievable!! I was just sick! When I tell you that Jeff worked hard to find me the same tire for almost $100 less, I mean he went ABOVE AND BEYOND!! Several phone calls later he gave me the info I needed, and THEN, he wouldn't let me pay him for the services they provided!! I went the next day, picked up the tire from the shop Jeff had found for me, and headed right back to Big O Tires for them to mount it for me!! This place and the services they provide are TOP NOTCH!! Customer service these days seems to be a thing of the past, until you go to Big O Tires!! THANK YOU, JEFF, and the technician that helped me out!! We WILL be back!!
