Big O Tires in Aurora, CO, is known for its friendly and professional team that provides honest and reliable auto services. Customers appreciate the straightforward communication about tires, oil changes, brakes, suspension, A/C, batteries, and lighting. The staff, including team members like Jorge and Alex, are respectful, knowledgeable, and helpful, ensuring that each visit is quick, efficient, and stress-free. Many reviews highlight the excellent customer service, with employees going above and beyond to assist with tire repairs, replacements, and advice on tire selection. Customers value the convenience of early, late, and weekend appointments, as well as free alignment checks. The atmosphere is welcoming, and the service is consistent, making customers feel cared for and confident in the work done. Free Wi-Fi allows waiting customers to get their work done comfortably. Overall, Big O Tires is praised for its quality work, friendly staff, and smooth experience, encouraging customers to return for all their tire and auto needs.
