Chase Bank receives positive reviews for its friendly and helpful staff. Customers appreciate the quick and efficient service, whether depositing checks or opening accounts. The staff, including managers and representatives, are often described as knowledgeable, kind, and respectful. Many mention that they received good assistance, with some noting the branch environment as welcoming and attentive. Overall, customers feel satisfied with the service, highlighting the excellent treatment and support they received during their visits.
Waiting in line at the drive-thru. Had a guy yell at me and wave a gun told me to pull on out.... LOL it is Colfax. This time it seems they can't find the account number....lol.
February 2026
1 star. Vivian was unprofessional and dismissive. I left without getting what I needed.
January 2026
I was in this branch today and was pleasantly surprised by the customer service. Vivian was cheerful and efficient leaving me with warm feeling you should get from your bank. Thank you.
