Chase Bank offers a good customer service experience, with friendly and efficient staff ready to assist, even with language barriers. Most visits are quick, as the location is not too busy, allowing for easy access. However, some complaints mention that the ATMs are often not working, which can be frustrating. A recent visit to the Havana branch received praise for helpful and informative service when opening an account. Overall, customers appreciate the service and accessibility at this bank.
There IS a drive up ATM. It's just hidden between 2 parking lots and barely fits a car through.
February 2025
The best employees, the best service, the most valuable help. Keep up the amazing service to your clients
February 2025
Thee absolute worst bank of all time! 9 times out of ten, before or after business hours, their ATM cannot accept deposits or business of any kind. It's a joke and I look forward to taking my banking elsewhere.
