Chase Bank offers a good customer service experience, with friendly and efficient staff ready to assist, even with language barriers. Most visits are quick, as the location is not too busy, allowing for easy access. However, some complaints mention that the ATMs are often not working, which can be frustrating. A recent visit to the Havana branch received praise for helpful and informative service when opening an account. Overall, customers appreciate the service and accessibility at this bank.
Always friendly staff and very helpful very impressive.
June 2026
The line of cars to use the only ATM is halfway down the parking lot. They don’t even let their own customers into the vestibule after hours to use the ATM, unbelievable!
June 2026
Friendly and very helpful staff . The bank manager is a awesome guy and let you feel at home. My bank for life now.
