-
January 2024 by Aurelia Holden
Customer service is always good when i pop in here
-
January 2024 by Rick Ellis
Good selection and friendly customer service!
-
November 2023 by Jordan Walker
I want to give David a special shout-out. While I was checking out, I gave my number for the rewards program and to my surprise my ex was using my number and had changed the address to his. This wouldn’t be a huge issue except I have a restraining order against this person. David was so kind an understanding, he deleted my ex’s info and changed the address to the store address so that he wouldn’t have access to mine. He then gave me a discount on one of the pairs I purchased. David did not need to do any of that, I can’t express how grateful I am for his understanding. It was a huge surprise to hear that persons name, and one I tried to handle with grace. People like him are what makes the world a better place. Thank you, David.
-
November 2023 by Keshia Lockhart
This store was trashed. Ordered a pair of men's snow boots for pick up. I received the email notification that the order was ready for pick up. Went 1 day later, and they had no idea where my order was. One girl went to grab the boots from the floor but couldn't locate them. Most likely because the store looks like a hoarder home for shoes. First and last visit. Complete waste of time.
-
November 2023 by Alecia Whitehead
Wait was terrible just to pick up online order. That order was incomplete had to make 2 trips even though email said my order was ready. There's hardly anyone to help you at this store.
-
July 2023 by Nikki Swarn
The variety of shoes at the two locations Northfield and Parker & Arapahoe are not as nice as Park Meadows. The staff is also disinterested in customers. No one asked to assume us whilst browsing.
-
July 2023 by DESIREE G
Siobhan is amazing. Helped me immediately
-
May 2023 by Diane Cummings
We would have bought more shoes and six but they had to close early due to staff shortage so they came and told us we needed to check out before we were through?
-
April 2023 by Efren H.
Their online website said they closed at 8pm on Saturday. Drive 25 minutes to find out they had a printed paper saying they closed at 6pm. What a waste of time and unprofessionalism
-
April 2023 by Jean T.
I went here after shopping at the DSW in Park Meadows, since I need shoes the same height as the walking boot. Most of my shoes have high heels, or the heels are too low. I was hoping to find boots. I found a pair at Park Meadows, but they weren't quite perfect. I did find a pair of loafers and a pair of booties at this store. The vibe here is weirdly depressing. I think that it's the yellowish lighting, maybe? Also, oddly, there was only ONE MK bootie--the left--in the box, and it had a security tag on it. I had to find an employee (possibly the manager?) to ask for the other shoe, since I can only wear a shoe on my right. She said to give her the left so she could swap them, then said, "Oh, never mind, it has a security tag." Very peculiar. Have never seen that in any other DSW, even on $400 Stuart Weitzmans. I ended up buying them. It would have been annoying to go and find her to retrieve the left shoe.Also, there aren't enough seats to try on shoes, nor mirrors. Park Meadows is much better equipped. The cashier was cheerful and friendly, so this visit ended on a happy note.
-
April 2023 by Andrej Branc
Good location, clean store and nice selection. A bit understaffed was the only downside.
-
April 2023 by John Kennedy
Ordered shoes on line, where ready for pickup in a few hours, And a good price
-
February 2023 by The House Wagner
Good selection but noon on a Sunday they only have one person checking out. She asked a coworker to come help but that girl refused and left me standing there for over ten minutes while the girl continued doing a return for the gentleman in front of me which took a while. At least hide in the back if you refuse to help customers waiting. So much more of a slap in the face when you are watching the employee not help customers.
-
December 2022 by Tim Crawford
Unfortunately, lack of employees. Store in kind of disarray from customers opening boxes and leaving them just laying around. Stock seemed to be adequate.
-
November 2022 by James Brew
Found a great deal on 2 pairs of shoes, and the staff are pleasant and polite.