DSW Designer Shoe Warehouse is a store where shoe lovers can find brands and styles that are in season and on trend. The store features over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, and more. They also have handbags, accessories, and kids' shoes. DSW has a free Rewards program that gives perks to its members. The staff is kind, and some employees go above and beyond to help customers. However, some customers have noticed that the store can be improved, such as adding more places to sit when trying on shoes. The store's atmosphere can also be a bit depressing due to the lighting. Additionally, some customers have experienced issues with the store's hours and staffing, including a staff shortage that caused the store to close early. Despite these issues, many customers appreciate the store's selection and the friendly service from the staff, including the cashiers. Overall, DSW Designer Shoe Warehouse is a popular destination for shoe lovers, offering a wide range of products and a Rewards program.
Excellent selection of shoes. Jonathan was super helpful on processing the wrong order I made and getting my new order with the same discounts applied. He was kind, patient and has excellent customer service!!!
February 2026
Always good variety, but you need to watch at check out that they give you the discounts advertised on the floor. Today was the 3rd time this happened to me. The cashier completely rings up the purchase and I have to remind her of the 40% off on the floor. Good selection, but you need to watch what they are charging... read full comment
January 2026
I had a return good service compared the price gave an equal exchange no problems and didn’t take long in and out
