Kohl's is a retail store that offers a wide range of products, from fashion and footwear to beauty and home decor, all designed to fit customers' personalities and budgets. The store is known for its sales, Kohl's Cash, and hassle-free returns, making shopping safe and easy. Kohl's also focuses on giving back to the community through its Kohl's Cares program, which involves donations of talent, time, and money to make communities happier, healthier, and greener places to live and work. The store fosters an environment of inclusion and belonging, where associates and customers can be their authentic selves. Customers can shop in-store, online, or through the Kohl's App. While the overall experience is generally positive, with friendly customer service and a variety of products, there have been some concerns about theft and the behavior of a specific employee handling Amazon returns. However, the store remains a popular destination for those seeking a wide selection of products at lower prices.
Freidy was so helpful on the sale's floor and at checkout. This was the best customer service I've ever had at Kohls Teresa Sanderson
February 2025
Please be aware of the signs and check your receipts carefully. Customer service/ checkout was amazing was amazing. Not here to down talk, just be aware
February 2025
Great experience. Clean, neat store, friendly staff.
