Men's Wearhouse at the Southlands location in Aurora offers a great selection of men's suits, tuxedo rentals, dress shoes, and accessories for weddings, proms, and special events, with services including custom tailoring, same-day alterations, and group fittings. The store also provides casual wear like polos, jeans, sweaters, and dress sneakers. Reviews highlight that the team can be super helpful, fun, knowledgeable, efficient, friendly, competent, and timely, with staff noted for amazing customer service that changes perceptions of the company. Specific praise mentions a Store Leader who makes everything easy for wedding groups and an employee who is exceptionally helpful, customer service oriented, and able to resolve issues like incorrect alterations and exchanges, ensuring customers are treated fairly and honestly. This location receives high recommendation for staff who really care about customer needs. However, experiences at other company locations have included poor customer service, deception, disappointment, incorrect measurements and alterations, and refusal to help with exchanges, leading to frustration and extra expense. The positive efforts at the Aurora store are credited as the reason some customers continue to use Men's Wearhouse instead of going to a competing company.
Landon and Enzo were fantastic - hire more like them, great style and service.
October 2026
Great service! Lassine was great; very helpful in getting me setup with everything I needed. Great sense of style and very professional!
October 2026
Came here in an absolute emergency needing some fresh dress clothes for a fancy dinner. Jah was exactly the man I needed for the job, he got me fresh again and ready for my reservation in a quick and compassionate manner. Thanks Jah!
