Men's Wearhouse at the Southlands location in Aurora offers a great selection of men's suits, tuxedo rentals, dress shoes, and accessories for weddings, proms, and special events, with services including custom tailoring, same-day alterations, and group fittings. The store also provides casual wear like polos, jeans, sweaters, and dress sneakers. Reviews highlight that the team can be super helpful, fun, knowledgeable, efficient, friendly, competent, and timely, with staff noted for amazing customer service that changes perceptions of the company. Specific praise mentions a Store Leader who makes everything easy for wedding groups and an employee who is exceptionally helpful, customer service oriented, and able to resolve issues like incorrect alterations and exchanges, ensuring customers are treated fairly and honestly. This location receives high recommendation for staff who really care about customer needs. However, experiences at other company locations have included poor customer service, deception, disappointment, incorrect measurements and alterations, and refusal to help with exchanges, leading to frustration and extra expense. The positive efforts at the Aurora store are credited as the reason some customers continue to use Men's Wearhouse instead of going to a competing company.
Bshara was amazing! We ordered for my wedding and he was so helpful with style suggestions and finding us the best deal.
November 2025
Fantastic experience. Bshara is an absolute pro and made the entire process easy, efficient, and enjoyable. If you need a suit or anything else, go see him. You’ll thank me later.
November 2025
Bshara was amazing and extremely helpful can’t recommend him enough
