Michaels Custom Framing provides a consistently positive experience for customers seeking framing services and craft supplies. Reviews highlight that the staff is patient, helpful, friendly, and engaging, with particular praise for being knowledgeable and offering expert advice. Employees are noted for their good listening skills and for taking an authoritative approach to assist customers, directly helping them find exactly what they need without unnecessary suggestions. The store itself is tidy and well-maintained, with clear sidewalks. Customers report that this location stands out, calling it worth an extra trip despite other branches being closer. It is recognized for having the best staff, the best stock, and the best spray paint selection compared to other locations. The service is described as flawlessly easy and exceptionally positive, making it a go-to destination for custom framing and specific hobbies like jewelry design. The overall shopping experience is commended as being among the most positive, with staff expertly helping customers compile lists and gather the right tools for new projects.
I have been twice now to get some art framed. The second piece was a bit more expensive than the four I framed earlier but it will look amazing. Both employees who helped me were very patient and helpful.
December 2023
I was able to find what I was looking for, the staff at the checkout line were friendly and engaging. The store was tidy, snowy sidewalks were clear, it was a good experience.
November 2023
Very good service from the cashiers and good price.
