PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly and helpful staff, with specific mentions of an associate named Alex, who provides excellent customer service and a warm atmosphere. The store on Parker and Chambers in Aurora is noted for its great staff and well-stocked inventory, especially with hard-to-find products like specific dog food. PetSmart also offers convenience with online shopping, allowing customers to order items and pick them up within two hours. Many shoppers enjoy great deals and easy online experiences, including prompt deliveries to their homes. In addition to products, PetSmart provides services like dog training, grooming, boarding, and adoption, making it a one-stop destination for pet owners.
Alex was awesome, he helped me get my Dog Tag engraved and was just all around a great help and conversationalist
December 2024
Had to return a crate that broke shortly after purchase. The associate was friendly, helpful, and made the return quick and easy! Thanks for keeping this hassle-free!
November 2024
Becca in the grooming department helped me so much. I will always recommend this place to anyone.
