PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly and helpful staff, with specific mentions of an associate named Alex, who provides excellent customer service and a warm atmosphere. The store on Parker and Chambers in Aurora is noted for its great staff and well-stocked inventory, especially with hard-to-find products like specific dog food. PetSmart also offers convenience with online shopping, allowing customers to order items and pick them up within two hours. Many shoppers enjoy great deals and easy online experiences, including prompt deliveries to their homes. In addition to products, PetSmart provides services like dog training, grooming, boarding, and adoption, making it a one-stop destination for pet owners.
Jack in the fish department is so helpful. Had no problem spending time with me to help me get educated on proper fish tank cleaning and supplies for my granddaughters Beta fish. Highly recommend Jack for great customer service and support. 5 stars to Jack
November 2025
Only place that has the cat litter in the format he likes but also the food he's into as well.
September 2025
Love this place. Its a must have rewards program. Amazing! Cheaper prices same product. But with rewards
