PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the friendly and helpful staff, with specific mentions of an associate named Alex, who provides excellent customer service and a warm atmosphere. The store on Parker and Chambers in Aurora is noted for its great staff and well-stocked inventory, especially with hard-to-find products like specific dog food. PetSmart also offers convenience with online shopping, allowing customers to order items and pick them up within two hours. Many shoppers enjoy great deals and easy online experiences, including prompt deliveries to their homes. In addition to products, PetSmart provides services like dog training, grooming, boarding, and adoption, making it a one-stop destination for pet owners.
Very friendly and helpful staff, the manager was great, she helped me pick out a dog crate and explained how the rewards program works with the app (i didn't catch her name but she has a purple ponytail). The store is very clean and well organized as well. Thanks guys!
August 2026
Had everything I was looking for, and the employees were very knowledgeable and nice.
March 2026
Strong selection, good deals, Incredible staff who Remember me & Help me shop with either finding what I need, Or making strong suggestions to look into later.
