Runners Roost is highly praised for its excellent customer service and wide selection of shoes. Staff members are knowledgeable, friendly, and eager to help customers find the perfect fit based on their needs, whether for running, walking, or everyday use. Customers appreciate the thorough assistance, including trying different fits, assessing gait on treadmills, and explaining various brands and types of shoes. Several reviews highlight staff members who go above and beyond, demonstrating enthusiasm and genuine care, making customers feel valued. The store offers good prices and has a variety of shoes for different activities and foot issues, such as insoles for specific conditions. Overall, Runners Roost is regarded as a top-notch shoe store with helpful staff who ensure a positive shopping experience, leaving customers satisfied and eager to return.
Anna S was so helpful and enthusiastic! She listened to my needs and brought out exactly the right shoes for me! Lovely service, good prices, and a good variety in store!
March 2024
Best shoe store I’ve been to. They are super thorough and make sure to match you based on your needs and what you’ll be using the shoe for. Great customer service, super knowledgeable and kind. Thanks for the help!
March 2024
Amazing service as usual at any Runners Roost location! Super friendly and very knowledgeable! Would highly recommend!