Runners Roost is highly praised for its excellent customer service and wide selection of shoes. Staff members are knowledgeable, friendly, and eager to help customers find the perfect fit based on their needs, whether for running, walking, or everyday use. Customers appreciate the thorough assistance, including trying different fits, assessing gait on treadmills, and explaining various brands and types of shoes. Several reviews highlight staff members who go above and beyond, demonstrating enthusiasm and genuine care, making customers feel valued. The store offers good prices and has a variety of shoes for different activities and foot issues, such as insoles for specific conditions. Overall, Runners Roost is regarded as a top-notch shoe store with helpful staff who ensure a positive shopping experience, leaving customers satisfied and eager to return.
Anna was super helpful and asked all the right questions to narrow down the search. Taco also helped ensure I made the right choice and supported me the whole time. Will be back!
March 2026
Matt helped me today. He was courteous and helpful. Great asset to this store
March 2026
Absolutely loved my experience here, when looking for new shoes. I just wish they had a location closer, maybe the Gardens on Havana or in that general area of Aurora. With the amount of active young/older adults in the area, you would think there would be a location in the area 😐
